Conference and Events Coordinator bei Naples Grande Beach Resort

Job Description 

Conference Services Coordinator - COORCSVC 

Department: Sales and Marketing  

Reports To: Director of Sales and Marketing  

Northwood Overview 

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.  

Job Overview:  

The Conference Services Coordinator is responsible for the successful planning, coordination, and execution of conferences, meetings, and events held at the hotel. This role involves liaising with clients, managing event logistics, overseeing setup and teardown, and ensuring exceptional guest experiences. 

Responsibilities 

• Client Relations: 

• Build and maintain strong relationships with clients. 

• Conduct site inspections and propose suitable event spaces. 

• Provide comprehensive event planning and consultation services. 

• Address client inquiries and concerns promptly and professionally. 

• Event Planning and Coordination: 

• Develop detailed event plans, including timelines, budgets, and floor plans. 

• Coordinate with various departments (catering, housekeeping, engineering, etc.) to ensure seamless event execution. 

• Manage event budgets and track expenses. 

• Oversee event setup and teardown, including audiovisual equipment, furniture, and décor. 

• Handle event registration and attendee management. 

• Logistics and Operations: 

• Coordinate with vendors and suppliers to secure services like catering, transportation, and entertainment. 

• Manage room blocks and guest reservations. 

• Monitor and enforce hotel policies and procedures. 

• Troubleshoot and resolve issues that may arise during events. 

• Conduct post-event evaluations and identify areas for improvement. 

Qualifications 

• Proven experience in event planning and coordination. 

• Strong organizational and time management skills. 

• Excellent communication and interpersonal skills. 

• Proficiency in event planning software and tools. 

• Ability to work under pressure and meet deadlines. 

• Attention to detail and a commitment to delivering exceptional service. 

• Flexibility to work varying shifts, including weekends and evenings. 

Perks & Benefits: 

• Medical, Dental, Vision  

• Hotel Discounts  

• Paid Time Off  

• Employee Assistance program 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.