Homeoffice Customer Care Specialist - WFH bei Spade Recruiting
Spade Recruiting · Waco, Vereinigte Staaten Von Amerika · Remote
- Junior
About Us
We’re not your traditional insurance agency. Our team is built around people, purpose, and progress. We help working families protect what matters most while giving our team members the tools and freedom to design a career that fits their life.
We believe success is built on flexibility, growth, and community. With advanced technology, hands-on mentorship, and a culture that rewards ambition, we provide the perfect environment for those ready to take control of their future.
The Role
In this position, you’ll be the frontline of client care. You’ll guide families through benefit options, answer important questions, and ensure every client feels confident and supported.
This isn’t just about managing policies—it’s about empowering people, simplifying complex information, and becoming a trusted partner families can rely on for years to come.
What You’ll Do
Build long-term client relationships through ongoing service and support
Walk policyholders through benefit details, updates, and claims
Translate coverage into clear, easy-to-understand explanations
Collaborate with leadership to improve onboarding and client experience
Act as the go-to resource for all client service needs
Take part in training and leadership programs designed for career growth
What We’re Looking For
Strong communication skills and a people-first mindset
Comfortable with digital tools and remote collaboration
Organized, proactive, and self-driven
Customer service or insurance experience is helpful (but not required)
Legally eligible to work in the U.S. or Canada
What You’ll Gain
Remote-first flexibility—work from anywhere with adaptable hours
Weekly pay plus performance-based bonuses
Structured training and hands-on mentorship to help you succeed
Rapid advancement opportunities with clear leadership pathways
A supportive, mission-driven team that puts people before profits
The chance to make a real difference in your community