Operations Aide (Temporary Non-Exempt) bei University of Pennsylvania

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Operations Aide (Temporary Non-Exempt)

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

The Operations Aide role plays is vital to meeting the operational needs of University Life Space and Events, and implementing/executing events that are scheduled within our managed portfolio. The position serves as a liaison to students, departments, and other venue clients, and as such requires superior customer service skills, a willingness to work varied shifts, an ability to interact with various clients across campus, an ability to read and interpret written reports and diagrams, and the capacity to adapt to dynamic, changing situations positively and proactively. The role ensures accurate and timely set up of banquet and meeting spaces for events in venues managed or supported by the division. The Operation Aide Role is a 10 month term role that primarily is needed between August 15th and June 15th of current fiscal year. As part of a team that ensures a continuous professional staff presence throughout all operating hours of the Houston Hall Student Union, Operations Associates act as facility leads and work a rotating flexible schedule that includes late night (until 11am during the academic year), weekend, holiday, and traditional weekday coverage.

Job Description

Responsible for timely setup and breakdown of events within University Life venues and central pool classrooms. Complete set ups of meeting and event spaces based on reports and diagrams with attention to detail. Maintain orderly appearance of venue spaces (e.g., lounges, meeting rooms, building exteriors, loading dock): ensure safe, obstruction-free corridors, maintenance closets and vestibules. Assist with the overall operational needs of venues managed, supported, occupied by the University Life division. Assists with opening and closing procedures for divisional spaces including inspecting and examining nightly for maintenance issues and verifying that buildings are empty, locked and properly secured. Deliver, retrieve packages and equipment to designated University locations. Ensure that all equipment is in good repair and fully functional (at all times) and report any problems to manager. Assist with tracking inventory, repair, and maintenance of ULSE event equipment and furniture. Respond to patron requests for additions and adjustments - identify, resolve, or report issues that may arise.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Student Activities

Pay Range

$7.25 - $15.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.   

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