Field Service Technician bei Fluidra North America
Fluidra North America · Punta Gorda, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Punta Gorda
- Schedule service calls, perform service calls, and manage calls in an organized fashion.
- Educate dealers and pool owners on proper product installation, operation, maintenance and service
- Deliver product training seminars as requested by dealers and Fluidra sales managers
- Instruct dealers on Fluidra’s warranty guidelines and claims processing procedures
- Represent Fluidra at local and national trade shows and seminars, in conjunction with Fluidra sales and marketing personnel
- Work closely with Fluidra sales managers to help promote Fluidra products and services
- Up to 75% travel
- 5+ years of industry experience, in addition to significant customer service experience
- High school diploma or equivalent. Some college education preferred.
- Outstanding communication & presentation skills
- Positive attitude
- Strong technical and mechanical aptitude
- Strong working knowledge of pool/spa operation including significant experience in pool/spa product installation and repair
- Working knowledge of MS Office and email software
- Must take direction well, follow instructions carefully and exercise sound judgment in the course of assisting customers
- Must have clean driving record
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Write routine reports and correspondence
- Communicate & present effectively before groups of customers or employees of organizations
- Ability to carry out instructions furnished in written, oral or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- 2 weeks of paid vacation
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company sponsored FUN events!
- Generous product discounts