Dental Benefits Account Manager - CarePlus Dental Plans (Hybrid) bei Dental Associates

Are you ready to be a BIG fish in a smaller pond? Look no further! Dental Associates is seeking a hands-on Account Manager who thrives on client interaction and is eager to make a significant impact. Join our team and make a splash by providing exceptional service and building meaningful relationships. 

Position Summary

Dental Associates is seeking a personable Account Manager to build and maintain relationships with managed care clients to increase membership. The CarePlus Account Manager is the day-to-day liaison between CarePlus, Dental Associates, brokers, clients, and members.

• Provide excellent customer service for current brokers, clients & members relating to benefit plan options, general plan inquiries, enrollment and billing and other issues as required.
• Consistently and accurately communicate with clients in a timely manner, both verbally and in writing.
• Work with the administrative and finance teams on enrollment, billing, and renewals.
• Educate clients on options for renewals. Negotiates increases and suggests coverage changes as appropriate.
• Establish membership objectives, action plans and forecasts for existing accounts.
• Partner with Dental Associates’ teams to grow existing business, address concerns and improve the service provided to members.
• Prepare membership reports. Present insights, recommendations, and results to executive leadership and key stakeholders.
• Represent CarePlus and Dental Associates at internal and external events.
• Develop and maintain a thorough working knowledge of CarePlus’ insurance products.
• Develop and maintain a thorough working knowledge of CarePlus’ Customer Relationship Management Tools.
• Provide content and feedback on needed print and digital marketing materials for marketing.

Learn more about our offerings! - CarePlus Dental Plans | Wisconsin Dental Insurance

Location:

This hybrid position is based in Wisconsin, ideally suited for candidates located in the greater Milwaukee or Southeastern WI area due to the proximity of clients and our corporate office for travel and commuting as needed. For the right candidate, we may also be open to candidates in the Green Bay or Fox Valley area. 

Company Perks

As a team member of Dental Associates, you can expect excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth.

Benefits Overview:

• Flexible PTO
• Medical Insurance with optional Health Savings Account through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• Paid Holidays 
• FSA
• Critical Illness
• Hospital Indemnity
• Pet Insurance 

Position Requirements

Qualifications:

• Ability to work collaboratively with key internal and external leaders, partners, payers, and customers in a fast-paced environment.
• Excellent interpersonal, communication, and organizational skills. 
• Demonstrate professional and ethical standards to gain and maintain credibility.
• Ability to translate and communicate complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience, strong executive presence, presentation, and communication skills.

Education/Licensure:

• Bachelor’s degree in business, healthcare management or equivalent combination of education, training, and experience.
• Valid driver's license
• Wisconsin Insurance License within 90 days of hire

Experience:

• Minimum of two years in account management
• At least two years of experience in the dental industry preferred
• Consumer relationship management
• Knowledge and management of multiple distribution channels

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. 

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members.  

Chartered in 1983, CarePlus Dental Plans, Inc. is the vertically integrated dental insurance arm of Dental Associates, offering both group and individual dental plans to over 45,000 members in the state of WI.

If you’re ready for an exciting, stable career with a growing company, apply today!

Learn more about CarePlus - CarePlus Dental Plans | Wisconsin Dental Insurance

Get to know Dental Associates - www.dentalassociates.com 

YouTube - www.youtube.com/user/DentalAssociatesWI 

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