- Professional
- Optionales Büro in Jefferson
Location: Jefferson, Iowa
Position Type: Full-Time, On-Site
Position Summary
The IT Administrator is responsible for overseeing all aspects of information technology within the company. This includes managing hardware, software, networks, cybersecurity, Microsoft 365, and technology support for our manufacturing and office teams. The ideal candidate is a hands-on leader who can troubleshoot immediate needs while also planning strategically for future technology growth.
- Microsoft 365 Administration & Support:
- Manage Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, OneDrive, and security/compliance features.
- Provide user support, training, and troubleshooting across all Microsoft 365 applications.
- Develop policies and best practices for secure and efficient use of the platform.
- Systems & Network Management:
- Maintain and support servers, workstations, network infrastructure, and cloud-based systems.
- Ensure reliable connectivity between all office, production and manufacturing systems.
- Manufacturing Systems Support:
- Manage and support ERP/MRP software, machine interfaces, and production-related technology.
- Collaborate with operations and engineering teams to improve efficiency through technology.
- Cybersecurity & Data Protection:
- Implement and enforce IT security protocols and data backup strategies.
- Monitor systems for vulnerabilities and respond to security incidents.
- Help Desk & User Support:
- Provide day-to-day IT support for employees at all levels along with remote employees.
- Train staff on technology use and best practices.
- Vendor & Project Management:
- Manage relationships with IT service providers, software vendors, and contractors.
- Oversee IT-related projects, upgrades, and system integrations.
- Strategic Leadership:
- Assess current systems and recommend technology improvements aligned with company goals.
- Prepare and manage the IT budget.
Qualifications
- Associate’s degree in information technology, Computer Science, or related field (or equivalent experience).
- 3–5 years of IT or senior-level IT support experience is a plus but not required, preferably in manufacturing or industrial settings.
- Strong knowledge of:
- Microsoft 365 administration (Teams, SharePoint, Exchange Online, OneDrive, Security & Compliance)
- Windows and/or Linux server environments
- Networking (LAN/WAN, firewalls, VPNs)
- ERP/MRP systems and manufacturing technologies
- Cybersecurity best practices
- Hands-on troubleshooting ability with both hardware and software.
- Excellent communication skills with both technical and non-technical staff.
- Strong organizational and project management skills.