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Orthodontic Assistant bei Specialty Dental Brands

Specialty Dental Brands · Billings, Vereinigte Staaten Von Amerika · Onsite

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Description

Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking orthodontic assistant to join a growing practice! Find your career with us!

Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!


Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.


This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.

Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.


Performance Expectations - Essential Functions:

  • Provides continual and exceptional customer service for all patients, making the patient the first priority.
  • Practices constant cleanliness throughout the office and sterilizes when not assisting.
  • Utilizes all downtime.
  • Arrives on time for all shifts.
  • Follows the training compact and takes responsibility for his or her training.
  • Assists all doctors in procedures, carrying out procedures in an effective and efficient manner.
  • Continues to learn about the office policies, procedures, and flow.
  • Keeps patients safe during their time in the office.
  • Reviews company email and communication board each shift for updates.
  • Follows the team member guidelines.
  • Maintains patient confidentiality through HIPAA compliance.
  • Reasonable computer and typing skills with the ability to learn new programs as required.
  • Good eyesight (what we work with is small!).

Culture of Bennion Lambourne Orthodontics

  • There is no divided line between clinical staff and front desk staff - we are all ONE team!
  • Passion for continual learning, especially about orthodontics. 
  • Maintaining, managing, and exuding positive energy by all is a must.
  • Everyone is willing to help when needed, even when it’s not a normal part of your regular job.

Requirements

The Success Patterns for this position are:

  • Has one to three years experience in a customer service role, preferably in a medical setting.
  • Has a reputation for excellent relations with patients and all office staff.
  • Has worked effectively as part of a team.
  • Ability to improvise in a busy work environment.


Successful Candidates will have the following Personal Characteristics:

  • Interested in learning about orthodontics.
  • Self-motivated, especially under pressure.
  • Ability to work independently and as a member of a team.
  • Able to effectively manage emotions in the workplace. 
  • Communicates effectively and efficiently, both verbal and written.
  • Detail-oriented.
  • Strong organizational skills.
  • Strong interpersonal skills.
  • Recognizes when help is needed and asks for help.

  Education/Certification: 

  • High school diploma or equivalent 
  • Orthodontic assisting experience preferred, but not required
  • Experience in a professional setting with direct patient interaction preferred, but not required
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