Clerical Support bei The Harris Center for Mental Health and IDD

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Clerical Support Professional to join our team. The Clerical Support is responsible for performing a wide variety of clerical and receptionist duties. Receives and screens telephone calls and visitors. Records and relays messages to appropriate personnel. Provides administrative information to departmental personnel and performs miscellaneous support functions as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgment.

Your Role in Action:

• Produces and proofs correspondence, documents, and other related forms. Maintains files according to organizational/departmental procedures.
• Processes incoming/outgoing mail according to organizational/departmental procedures.
• Resolves customer requests, complaints, and problems or refers them appropriately.
• Files correspondence, memos, records, and reports. Maintains files.
• Serves as back up for clerical functions including arrangement for service and repairs of office equipment.
• Inspects merchandise for quality and compliance with specifications. Delivers and picks up documents, supplies, equipment and materials as needed.
• Maintains professional behavior and provide excellent customer service to both staff and consumers. Demonstrate ethical conduct, professionalism, and confidentiality in all activities. Complies with Agency policy and procedures.
• Assembles, enters, organizes, and tabulates data; and may compile and tabulate data, and prepare charts, graphs, and tables. May perform arithmetic computations.
• Performs related work as assigned. Adapts to changing working requirements.

• Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

What qualifications you will need:

Education:

• High School Diploma or GED.

Experience:

• Entry level, no experience required

Knowledge, Skills & Abilities:

• Basic understanding of business service functions preferred.
• Working knowledge of PC software (Word, Excel, Access etc).
• Well organized and detail oriented.
• Proficient typing ability.
• Able to use standard office machines

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas.  As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What else you should know:

• This posting is associated with position #6032.
• Under the general direction of supervisory personnel, Clerical Support is responsible for performing a wide variety of clerical and data entry duties to include entering data for over 6000 individuals served in the state database. Receives and screens telephone calls and visitors. Records and relays messages to appropriate personnel. Provides administrative information to departmental personnel and performs miscellaneous support functions as assigned. Enters services data in accordance with departmental/organizational procedures into internal and state agencies databases. Works under close supervision with minimal latitude for the use of initiative and independent judgment

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.