SOCIAL SERVICES ANALYST 1/2/3 bei State of Louisiana, LA
State of Louisiana, LA · Alexandria, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Alexandria
About the Department

Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
Child Support Enforcement is a program that works with parents to provide emotional, financial, and medical support for their child or children. DCFS offers parent locator and paternity establishment services, as well as assistance to establish and enforce child support orders and collection and distribution of child support payments.
We're looking for a Social Services Analyst 1/2/3 to work in our Child Support Enforcement office in Rapides Parish in Alexandria, LA. This position assist in ensuring non-custodial parents fulfill their obligation to provide financial and medical support for their child/children.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
SELECTED CORE COMPETENCIES:
- Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provides.
- Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
- Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
SELECTED PREFERRED COMPETENCIES:
- Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
- Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
- Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
- Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
- Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
- Solving Problems: The ability to discover solutions to problems.
Position Duties
Three years of experience in social services; OR
Six years of full-time experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
Job Duties:
- Initiates and executes legal processes including interviewing clients, relatives, landlords and other persons to gather information on location of absent parents.
- Research files, directories, Office of Motor Vehicle records, property records and other resources in order to find leads on whereabouts of parents.
- Explain legal requirements, calculate support payments, determine appropriate legal action and meet with parents to obtain paternity, child support and medical support.
- Prepare affidavits and financial audits and initiate legal actions such as subpoenas, petitions and orders.
- Attend court in one or more districts.
- Perform a high volume of case work for a demanding public in need of services.
- Performs other duties as assigned for the smooth operation of the Department
Position-Specific Details:
This job announcement will be used to fill vacant positions in our Rapides Parish Child Support Enforcement office in Alexandria, LA.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as a Social Services Analyst 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Compensation:
The referenced positions have a Special Entrance Rate (SER) see below:
Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)
The actual starting salary depends on the education and experience of the selected applicant.
The referenced positions are also eligible for premium pay of up to $2.00 per hour for hours worked based on years of service within DCFS Family Support.
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Hannah Sinagra
DCFS Human Resources
[email protected] Jetzt bewerben