- Professional
- Optionales Büro in Niagara University
Job Responsibilities:
- Supervise the use and maintenance of custodial equipment and supplies, including vacuum cleaners, floor machines, and cleaning products; ensure smooth daily operations.
- Maintain adequate inventory of cleaning supplies and materials to meet the needs of the facility.
- Coordinate and monitor the activities of custodial staff, ensuring their tasks are completed according to organizational standards and within scheduled timelines.
- Maintain up-to-date records and documentation related to custodial operations and tasks completed by staff.
- Assist with hiring, training, and development of custodial staff, fostering an environment of continuous improvement.
- Support the implementation of quality assurance and control processes to maintain best practices in cleanliness and hygiene.
- Conduct routine inspections of facilities to ensure cleanliness and address any issues immediately.
- Promote a positive working environment by demonstrating leadership and upholding high safety and service standards.
- Provide excellent customer service by addressing any facility cleanliness concerns promptly.
- Ensure custodial programs are effectively implemented to meet client and operational needs.
Key Interactions:
- Engage with leaders and stakeholders.
- Engage with customers, visitors and clients.
- Collaborate with other employees.
Requirements (Knowledge, Abilities, Skills, and Education and/or Experience):
- Bachelor's degree or an equivalent level of professional education in Facility Management, Business Administration or related field.
- Minimum of 3-5 years of related custodial experience and/or training; or equivalent combination of education and experience.
- Strong knowledge of cleaning methods and floor care.
- Demonstrated ability to lead and manage a custodial team.
- Detail-oriented with the ability to identify and address cleanliness or maintenance issues in a timely manner.
- Strong communication skills to effectively interact with staff, management, clients, and customers.
- Ability to prioritize tasks, adapt to changing situations, and manage competing demands.
- Strong problem-solving abilities and a commitment to delivering excellent customer service.
Working Conditions and/or Physical Requirements
- Ability to lift up to 50 pounds.
- Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, walking, bending and repetitive movement.