Express Service Advisor-Acura bei All Roads
All Roads · Ellicott City, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Ellicott City
- Paid training
- Medical, dental, vision, disability and life insurance offerings
- 401k with company contribution
- Paid vacation and sick time
- Company paid holidays
- Tuition Reimbursement program
- Employee referral bonus program
- Maintain excellent customer service as set by dealership service manager
- Schedule appointments and generate estimates for customers
- Advise customers on the appropriate maintenance required to their vehicle based on manufacturer’s specifications
- Document repair and service orders in the correct fashion
- Be familiar with the latest industry trends and technical advancements and successfully apply them in daily activities
- Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
- All other duties as assigned
- High School Diploma or GED required
- Valid Driver’s License
- Must have excellent customer service skills
- Ability to multi-task, prioritize, and work efficiently