Solutions Lead incl. Customer & Market - Embedded Insurance (m/f/d) (Wien, AT) bei UNIQA Group

Competencies: Action Oriented; Collaborates; Ensures Accountability; Instills Trust; Strengthening ownership

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Solutions Lead incl. Customer & Market - Embedded Insurance (m/f/d) , who will work side by side with the Head of Embedded Insurance to drive strategic execution and operational excellence across UNIQA Group. In this key role, you will orchestrate cross-functional teams, ensure delivery of strategic milestones, and help position UNIQA as a leader in Embedded Insurance in CEE. Join us and help turn vision into measurable impact. 

What to expect:

• Lead the design, development, and continuous improvement of Embedded Insurance products and services, including pricing and underwriting.
• Conduct market and customer research to identify new product opportunities and translate insights into actionable recommendations.
• Collaborate cross-functionally with technology, legal, and sales teams to ensure product features meet partner and customer expectations.
• Collaborate with Growth & Account Leads to evaluate customer integration of products within the sales funnel and co-develop strategies that enhance conversion and engagement.
• Supports customer onboarding by aligning product requirements with customer expectations and co-creating product components for customer offers to ensure smooth implementation.
• Monitor customer-related KPIs (e.g., conversion rates, satisfaction, churn) and drive improvements in customer experience and retention.
• Ensure product-market fit, regulatory compliance, and alignment with strategic goals through continuous feedback loops and benchmarking.

What we expect:

• Proficiency in product development and customer analytics, ideally within Embedded Insurance or related fields.
• Excellent understanding of Pricing and Underwriting principles, with the ability to integrate risk assessment into product design.
• Strong analytical and problem-solving skills with a structured, solution-oriented mindset.
• Expertise in market and customer research, insight generation, and performance analytics.
• Ability to translate customer feedback into product and journey enhancements.
• Familiarity with customer journeys, conversion funnels, and performance dashboards.
• Excellent collaboration skills and ability to work effectively across departments and geographies.
• Fluent in English (German or another CEE language is a plus).

Benefits: An onboarding plan, welcome events and a buddy system will give you the best possible start; A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home; A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment; Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased; Flexible working hours and short core working hours allow you to have a flexible working day; Marriage and birth grants; Possibility to work from home and a financial starter package for individual use; Remote work within the EU: Work up to 20 days a year from an EU country of your choice; Vaccination campaigns, check-ups and blood donation campaigns are offered on site on an ongoing basis. Free & anonymous coaching sessions for personal and professional challenges; We offer various training opportunities to help you grow professionally and personally; Whether it's a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate