2026 Business Insurance Internship - Client Service Emphasis bei M3 Insurance

The Opportunity

At M3, our Business Insurance Internship Program has the capacity to launch your long-term career in insurance client services. With an emphasis on career exploration and service excellence, our program offers flexibility to align educational opportunities and projects with your interests and skills.

In this role, you'll be at the forefront of learning policy management, client relationship support, and service delivery alongside our experienced Client Management team. You'll play a crucial role in supporting our existing clients through policy reviews, documentation, and service requests. Working closely with our Service Leadership, you'll participate in real client interactions and service activities while building foundational skills for a successful career in insurance operations.

The ideal candidate will have strong attention to detail, organizational skills, and genuine interest in client service management and policy operations.

How You Will Make an Impact

• Shadow Client Service staff in client interactions and policy management activities
• Learn to respond promptly and accurately to clients' service needs
• Assist with managing completion of certificates, audits, dividends, and policy reviews within M3 service standards
• Support processing of policy new and renewal information and Epic data entry
• Assist with reviewing new and renewal policies within Epic for accuracy
• Help create summaries of insurance to send with policies
• Support review of endorsements and original requests for accuracy
• Learn to prepare binders, certificates of insurance, evidence of property forms, and other insurance documents
• Complete accurate data entry in Epic and ensure data accuracy

What You Will Need to Succeed

• High school diploma or equivalent is required
• Demonstrated success in college efforts through academics and/or involvement in activities
• Ideal candidates will be entering their junior or senior year at a 4-year college or university and pursuing a business, operations, or insurance degree
• Strong attention to detail and organizational skills
• Interest in client service management
• Demonstrated proficiency in Microsoft Windows-based software applications preferred

Join us

Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position.

Who we are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.

What draws people to M3

Autonomy— Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact— Every M3er can make an impact, from day one in any role.

Powered by Team— Be a part of a close-knit group of team members with whom you build trust and share responsibility.

People— Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely while still fostering collaboration and innovation in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

Equal Employment Opportunity

M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law.  In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans’ status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.

This commitment is reflected in all M3’s practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment.  All matters relating to employment are based upon ability to perform the job.

In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.