Information Technology (IT) Department Clerk bei East Cambridge Savings Bank

East Cambridge Savings Bank’s Information Technology (IT) Department is actively recruiting for an IT Department Clerk.

Function:

Under the supervision of the Division Head, performs a variety of administrative work and IT project related duties.

We are looking for candidates with:

• At least 6 months IT support experience or equivalent through specialized coursework and training 
• Excellent organizational skills required
• Attention to detail a must
• Proficiency with Microsoft 365 suite

Staff Responsibilities

• Observe East Cambridge Savings Bank's Customer Service Standards in order to maintain and expand relationships when dealing with the public and fellow employees 
• Keep abreast of Information Technology related systems, techniques, and technology
• Comply with BSA/AML/CIP/OFAC regulations when performing all job requirements. Report suspicious activity and keep abreast of BSA/AML/CIP/OFAC regulations through completion of annual training.
• Maintain required level of quality of work
• As needed, make recommendations on necessary refinements 
• Ensure confidentiality of customer, employee, and system records
• Coordinate and process related paperwork and maintain sufficient workflow within area of responsibility

Essential Job Functions:

• Assists with IT support requests and ensures proper resolution of issues and problems.
• Creates, disabled, and modifies user accounts and user access in accordance with company and department policy and procedure.
• Provides basic IT hardware and software support, including but not limited to PC hardware, Windows 10/11, printers, and other peripherals.  
• Assists in coordinating and scheduling special projects.  Maintains associated documentation on a timely basis. 
• Assists with creating documents based on Department need.
• Participates in maintaining manuals specifically related to department.    

Supportive Functions:

• Perform related administrative duties or special projects as required.

Contact our Human Resources Division or visit www.ecsb.com/careers for more details and to apply. 

Or submit your resume to:

Email: [email protected] Fax: 617-252-6877 Phone: 617-354-7700

East Cambridge Savings Bank, Attn: Human Resources

344 Cambridge Street Cambridge, MA 02141

East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans