Technical Affiliate Coordinator bei Signature Solar

As a Technical Affiliate Coordinator at Signature Solar, you will play an essential role in cultivating social proof for our products and services while also managing and cultivating relationships with our current and future affiliate partners. Reporting to the Affiliate Manager, your responsibilities will involve researching and assessing current and potential affiliates to determine their potential value to our Affiliate Program. Additionally, you will ensure that all projects are completed safely, efficiently, and profitably.

A successful candidate must be able to:

• Cultivate and maintain ongoing relationships with our current affiliates while actively seeking out and establishing new partnerships.

• Provide expedited and knowledgeable support to our affiliates and monitor social media outlets for technical issues.

• Professionally represent the company and its products to affiliates.

• Organize and document the progress of new and ongoing affiliate projects and create equipment Bill of Materials for affiliate projects.

• Interface with customer service staff to complete orders.

• Undertake any additional duties and projects as assigned.

• All other duties assigned.

A successful candidate will demonstrate:

• Strong organizational skills, a keen attention to detail, and a solutions-focused critical thinking mindset.

• Learning agility and the ability to relay knowledge effectively to our DIY-focused affiliates.

• Ability to critically assess our line card, identify gaps, and propose solutions for project success.

• Excellent time management, communication, and interpersonal skills.

Qualifications:

• NABCEP PVA Credential (preferred but not mandatory).

• 2 to 4 years of technical/service experience, including customer service.

• Thorough knowledge of solar products and their functionality.

Physical Requirements: 

• This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

Signature Solar Perks:

• Medical. 

• Dental. 

• Vision. 

• Supplemental life.

• PTO.

• 401(K).

• Company-branded merchandise.

• Community events.

• Company-funded continued education opportunities.

• Discounts and perks through locally owned businesses.

EEO Statement:

• Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.