VICE PRESIDENT OF STUDENT SERVICES bei Victor Valley College

About the Department

The District has retained PPL, Inc. to support the search and selection process.  For confidential inquiries, additional information about the position and college, and nominations, please contact:

Lisa Sugimoto, Ed.D.

Vice President, PPL, Inc.

[email protected]

562-972-8983

You are encouraged to click on Vice President of Student Services Search Victor Valley Community College District | Victor Valley College to learn more about the ideal candidate for this position.

VICE PRESIDENT OF STUDENT SERVICES

FIRST DATE OF REVIEW IS SCHEDULED FOR OCTOBER 10, 2025

FAIR LABOR STANDARDS ACT (FLSA) POSITION STATUS: EXEMPT 

EMPLOYEE BENEFITS – Comprehensive benefit package which includes:

• District paid medical, dental and vision insurance for the employee and dependents.   
• District paid $100,000 life insurance policy for the employee.  
• Educational Management participation in CalSTRS Retirement System.
• 20 paid holidays; 22 vacation days

DEFINITION
The Vice President of Student Services serves as a key executive leader within the District, responsible for establishing the vision, direction, and operational effectiveness of all student services programs. This position plays a central role in fostering an inclusive, student-centered environment that advances the District's mission and strategic priorities by ensuring equitable access, support, and success for the diverse student body.

The Vice President of Student Services serves as the chief student affairs officer of the District, providing executive leadership for comprehensive student services programs that support student success, equity, and completion. This position is responsible for planning, organizing, implementing, and evaluating all student services functions including admissions and records, counseling and advising, financial aid, student life and engagement, accessibility services, student conduct, enrollment management, and student success initiatives. The Vice President ensures that all student services are delivered in an equitable, inclusive, and student-centered manner that removes barriers to student success and promotes completion of educational goals.

SUPERVISION RECEIVED AND EXERCISED
Under the general direction of the Superintendent/President, this position provides executive leadership for all student services operations and programs. The Vice President exercises direct supervision over assigned administrative, classified, and faculty personnel within the student services division, including deans, directors, managers, coordinators, counselors, and support staff.

CLASS CHARACTERISTICS
This is an executive management classification responsible for providing visionary leadership, strategic planning, and operational oversight for comprehensive student services programs. The position serves as a key member of the President's Cabinet and participates in district-wide decision-making, policy development, and strategic planning initiatives. The Vice President is expected to demonstrate cultural competency, equity-minded leadership, and a commitment to eliminating achievement gaps while promoting student success for all populations served by the District.

Position Duties

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provide visionary leadership for student services operations in alignment with the District's mission, strategic plan, and student success goals.
• Participate as a member of the Superintendent/President's Cabinet in district-wide strategic planning, policy development, and decision-making processes.
• Develop and implement comprehensive strategic plans for student services that promote equity, inclusion, and student success.
• Lead efforts to eliminate achievement gaps and promote equitable outcomes for all student populations.
• Collaborate with instruction leadership to ensure seamless integration of student services and instructional programs.
• Oversee the development and implementation of comprehensive student success and completion initiatives, including guided pathways, student equity plans, and student success and support program activities.
• Lead efforts to identify and eliminate barriers to student access, success, and completion.
• Ensure compliance with federal, state, and local regulations related to student services, including Title IX, ADA, FERPA, and other applicable laws.
• Develop and implement strategies to improve student retention, persistence, and completion rates.
• Oversee student learning outcomes assessment and program review processes for student services areas.
• Plan, organize, coordinate, and direct comprehensive student services operations including but not limited to: admissions and records, counseling and advising, financial aid, student life and engagement, accessibility services, career services, student conduct, enrollment management, and student success programs.
• Ensure effective coordination and integration of student services with academic programs and community partnerships.
• Oversee enrollment management strategies and initiatives to support district enrollment goals.
• Direct the implementation of technology solutions and systems that enhance student services delivery and improve student experience.
• Direct and participate in the recruitment, selection, assignment, evaluation, and professional development of assigned personnel.
• Foster a collaborative, inclusive, and equity-minded work environment that promotes professional growth and excellence.
• Ensure adequate staffing levels and appropriate resource allocation to meet student needs and program requirements.
• Provide mentorship and professional development opportunities for staff at all levels.
• Participate in collective bargaining activities as assigned.
• Prepare, recommend, and implement budgets for assigned areas totaling multi millions of dollars annually.
• Monitor expenditures, identify variances, and take necessary actions to ensure compliance with budget limitations and established fiscal policies.
• Identify and pursue external funding opportunities including grants and partnerships.
• Ensure effective stewardship of resources and cost-effective service delivery.
• Serve as the primary spokesperson for student services and represent the District at local, state, and national meetings and conferences.
• Maintain effective communication with internal and external stakeholders including students, faculty, staff, community partners, and regulatory agencies.
• Collaborate with high school partners, four-year universities, and community organizations to support student transitions and success.
• Prepare and deliver presentations to the Board of Trustees, Cabinet, and other groups as required.
• Ensure compliance with all applicable federal, state, and local regulations and accreditation standards.
• Oversee student judicial processes and ensure due process protection for all students.
• Manage risk and ensure appropriate crisis response protocols are in place.
• Maintain current knowledge of legislation, regulations, and best practices in student services.
• Lead efforts to research, evaluate, and implement innovative student services practices and technologies.
• Attend District mandated training and participate in investigations as directed. Assist in addressing discrimination and harassment, and retaliation against individuals who bring these complaints forward through recognizing and reporting possible incidents to Human Resources. 
• Promote a culture of continuous improvement and evidence-based decision making.
• Encourage experimentation and innovation while maintaining high standards of service quality.
• Stay current with emerging trends and best practices in student services and higher education.

Minimum Qualifications

Education:

• Master’s degree from an accredited institution in student services, higher education administration, counseling, psychology, or related field. (Doctoral degree preferred)

Experience:

• Five (5) years of progressively responsible leadership experience in student services or related areas in higher education. (California community colleges preferred)

Licenses and Certifications:

• Possession of a valid California Driver’s License to be maintained throughout employment. 

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. 

ENVIRONMENTAL CONDITIONS 
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Other Qualifications

Knowledge of:

• Principles and practices of student services administration in California community colleges.
• Federal, state, and local regulations governing student services including Title IX, ADA, FERPA, and California Education Code.
• Student development theory and best practices in student success and completion.
• Equity, diversity, inclusion, and social justice principles and practices.
• Strategic planning, organizational development, and change management principles.
• Budget development, fiscal management, and resource allocation.
• Personnel management, supervision, and staff development.
• Research methods, data analysis, and assessment techniques.
• Technology applications in student services and enrollment management.
• Community college transfer and career pathways.
• Crisis intervention and student conduct processes.

Ability to:

• Provide visionary leadership and strategic direction for comprehensive student services operations.
• Promote equity, inclusion, and student success for diverse populations.
• Develop and implement innovative programs and services that remove barriers to student success.
• Communicate effectively with diverse constituencies both orally and in writing.
• Analyze complex data and use evidence-based decision making.
• Manage multiple priorities and complex projects simultaneously.
• Build and maintain effective partnerships with internal and external stakeholders.
• Demonstrate cultural competency and sensitivity to diverse student populations.
• Adapt to changing environments and lead organizational change.
• Establish and maintain cooperative working relationships with all levels of the organization.
• Represent the District professionally in various forums and settings.

VISA
Victor Valley Community College does not sponsor Visas such as H1B Visas.

APPLICATION PROCEDURES:
To be considered a candidate for this position, all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. Application materials may be accepted after this date, however, if a file is not complete by the First Review Date, the application may not be considered by the Screening Committee. It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied.
 
All information qualifying an applicant for the position must be included on the Victor Valley College application. If it is unclear whether an applicant meets the minimum qualifications for the position from the application, that applicant will be disqualified.

Candidates wishing to apply for more than one position must apply for each position separately.

Applicants may be notified by email during any phase of this recruitment regarding status. This recruitment may be used to fill future vacancies.

To request a reasonable accommodation due to a disability to assist with completing an application, please contact the Human Resources Department before the listed closing date at (760) 245-4271, extension 2500, or by email at [email protected].

You may check your status at any time by logging into Victor Valley College Online Application Site at https://www.schooljobs.com with your username and password.

A complete file consists of all of the following:
1. A completed Victor Valley College application electronic form
2. A letter expressing interest in the position
3. A current resume
4. Copies of transcripts showing college degrees and coursework. NOTE: Degrees must be from an accredited institution. Applicants with foreign transcripts must have transcripts evaluated for U.S. equivalency by one of the following agencies. Open the link below for a list of agencies that have been approved by the Commission on Teacher Credentialing Foreign Transcript Evaluation (CL-635)to provide evaluation of college or university course work completed at an institution in a country other than the United States: Commission Approved Foreign Transcript Evaluating Agencies. This evaluation must be completed and submitted prior to your application being included in the application pool. A copy of the evaluation must be attached to each application package. Please note there is a fee for the evaluation service.

Victor Valley College is an Equal Opportunity Employer. The Board of Trustees is committed to supporting recruitment activities that are intentional, professional development opportunities that are meaningful, and instructional processes that support the goals of equal opportunity, equity, and diversity by providing equal consideration for all qualified candidates including but not limited to federally and state protected class, race, color, national origin, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), ancestry, sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), gender identity, gender expression, sexual orientation, religion (includes religious dress and grooming practices), age (over 40), marital status, medical condition (genetic characteristics, cancer or a record or history of cancer), military or veteran status, and genetic information.

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