Asset Protection Associate bei IT'SUGAR

Who we are...

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. One is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. Third is the people – passionate, optimistic, and energetic.

As the Asset Protection Lead, you will ensure a safe and secure store environment by addressing issues and situations that impact the safety and security of customers and staff. Provides exceptional customer service and contributes to a positive and collaborative team environment. 

What you’ll do? IT’S Exciting!

• Partners with the Asset Protection Manager to identify, monitor and address situations that impact the safety and security of customers and staff.
• Functions as a deterrent, leaving apprehension duties to qualified authorities.
• Identifies known or potential shoplifters
• Observes store activities of customers and vendors, with the intent to provide an environment that is safe from theft or other potentially harmful situations.
• Adheres to company Asset Protection policies and procedures, including reporting and documentation requirements.

• Conducts asset protection activities, including, checking paperwork for fraudulent voids, refunds, discounts, and audits in accordance with Asset Protection policies, procedures, and guidelines
• Assist with Asset Protection Investigations and communicate any issue to the Asset Protection Manager.  
• Identifies associates who violate policies and procedures and partners with the Asset Protection Manager

• Maintains relationships with Manager on Duty. 

• Performs all responsibilities to achieve individual and store goals
• Supports the store's shortage and theft awareness program and advises management of any unusual activity using the various reporting methods provided by the company (Careline, Open Door Policy, contacting Asset Protection or Human Resources team)
• Follows all store policies and procedures
• Additional responsibilities as assigned

What you need to join the fun! (Besides SUGAR)  

• High school diploma or equivalent
• 2-4 years retail and safety or related industry experience preferred
• Ability or exercise good judgment at all times and make effective decisions under pressure
• Ability to work a flexible schedule, including evenings and weekends as necessary
• Effective communication skills required (emphasis on listening skills and verbal skills)
• Ability to work independently, handle multiple tasks in a high volume environment
• Excellent customer service and problem solving skills
• Ability to operate equipment such as radios, surveillance equipment and telephone

What’s in it for you? IT’S Even Sweeter

• Career Growth Opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discount travel, events, etc.)
• 401k with company match

Let’s get Social! IT’S Cool

• Website: www.itsugar.com
• Facebook: www.facebook.com/itsugar
• Twitter: www.twitter.com/itsugar

Join us in bringing the Fun Back into Retail!

IT'SUGAR Candy Store

IT’SUGAR is a trendy candy store specializing in innovative sweets, fun novelty gifts, and giant candy. Shop at ITSUGAR.com for candy and novelty gifts from Hershey's, Sour Patch Kids, Chupa Chups, ...