Customer Service/Call Center (Hybrid) bei Binson’s

🚨 Now Hiring: Customer Service/Call Center (Hybrid)

📍 Location: 26834 Lawrence Ave. Center Line, MI 48015 
🕗 Schedule: Monday–Friday | 9:00 AM – 5:30 PM | Hybrid – 3 days onsite

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

🚀 The Role: Customer Service/Call Center (Hybrid)

In this role, you’ll be responsible for providing exceptional customer service by handling inbound calls, entering patient information, verifying insurance, and coordinating medical equipment orders for our Orthotics & Prosthetics department.

🔍 What We're Looking For

• High school diploma or GED
• Previous call center or phone-based customer service experience
• Top-notch communication skills — you’re great with words, whether written or spoken
• Comfortable juggling a multi-line phone system and a company-provided laptop

🛠 What You’ll Be Doing

• Answer incoming calls from patients and referral sources in a courteous and professional manner
• Accurately input new patient information into the company’s system
• Verify insurance coverage, process orders, and obtain necessary physician documentation
• Provide timely updates to patients and referral sources regarding order status

💡 Perks & Benefits

• Competitive pay 💰
• Full benefits: Medical, Dental, Vision & Life Insurance 🏥
• Paid time off + floating holiday 🌴
• 401(k) Retirement Savings Plan 💸
• Training and growth opportunities 🚀