Technical Support Officer bei myCareer - NSW Government
myCareer - NSW Government · Sydney, Australien · Hybrid
- Junior
- Optionales Büro in Sydney
Technical Support Officer Clerk Grade: 5/6 Salary Range: $99,938 - $110,271 + superannuation Employment Type: Full-time, Ongoing Location: Darlinghurst, Sydney - hybrid working 3 days in the office per week About the Role The NSW Personal Injury Commission (Commission)
is looking for a Technical support Officer to join our team on an permanent
basis. About Us The Commission resolves disputes between people injured in motor accidents and
workplaces in NSW, insurers and employers. The Commission is an independent statutory tribunal
within the New South Wales justice system, committed to providing a transparent
and independent dispute resolution service. Resolving disputes justly and efficiently in the
shortest time frame is a priority for the Commission. We work with all parties
(injured persons, insurers, and employers, where relevant) to discuss ways of
achieving this. The Commission exercises functions in two divisions
– the Motor Accidents Division and the Workers Compensation Division. You can
read more about the PIC here. As noted above, although the Commission is an independent Tribunal, the staff
who work in the Tribunal are employed by Department of Customer Service. Understand more about DCS – here. Primary purpose of the
role Provides broad-ranging Tier 1 support to users, using a
range of tools to troubleshoot and resolve issues of moderate complexity across
the organisations’ ICT environment, complying with service management policies
and procedures. Also resolving User functional needs in navigating the Dispute
resolution system thus having strong functional knowledge. Key accountabilities To
be successful in this role How to Apply you are required to submit a cover
letter and a current resume which clearly details your skills and experience as
relevant to this role Please be advised that additional assessments will be conducted as part of the recruitment process.
Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Meg Rapley via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday 15 September 2025 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process