Social Worker II - Intake Adult Protective Services bei Alexander County, NC

About the Department

An employee in this class is the portal of entry for APS reports, either in-person or via telephone.  This employee handles highly sensitive and confidential information. Work involves providing information and referral services to caretakers/adults and community partners in an effort to prevent maltreatment.  The employee must demonstrate a high level of knowledge and good judgment in carrying out the duties of this position. Employee works under the direct supervision of the Adult Services Social Work Supervisor III.

Position Duties

• Accepts and documents all Adult Protective Services Abuse/Neglect/Exploitation reports made to the agency.
• Listens intently to understand the reporter's concerns and gather pertinent information.
• Gathers case history for the Social Worker when available.
• Acts as a consultant during the screening process for referrals that do not meet the definition of abuse, neglect, or exploitation.
• Communicates with reporters regarding the agency's decision on their submitted reports.
• Responsible for time-sensitive notifications to the District Attorney and law enforcement.
• Contacts the Division of Health Services Regulations regarding reports against licensed facilities.
• Assists Social Workers in the APS unit with case management duties and related activities.
• Serves as the data entry for adult services computer forms.
• Completes day sheets accurately and timely.
• Provides community outreach/training on mandatory reporting of adult abuse/neglect/exploitation.
• Provides outreach services to screened out reports needing community resources.
• Attends ongoing training to assist with job duties.
• Performs other duties as assigned.

Minimum Qualifications

• Knowledge of social work principles, techniques, and practices must be demonstrated and applied to specific casework and community problems. 
• Considerable knowledge of behavioral and socioeconomic problems is required.  
• Must engage governmental/civic/private organizations, know community resources, and understand laws, regulations, and policies which govern social work programs. 
• Ability to express ideas clearly and concisely, and to plan and execute work effectively. 
• Must have typing/word-processing/computer skills and must effectively use equipment to complete job assignments.
• In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations is expected.  Employee is required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during, and after the emergency.  Employee is required to participate in relevant exercises and regular preparedness training.

Other Qualifications

• Bachelor's degree in social work from an appropriately accredited institution; or
• Bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; or
• Bachelor's degree from an appropriately accredited institution and two years directly related experience; or
• Equivalent combination of education and experience.   
• Possess a valid NC Driver's License.