AUTOMOTIVE SERVICE MANAGER bei Yark Automotive Group

Description

Yark Automotive is pleased to be growing and we are looking for a talented, enthusiastic, detailed-oriented leader to join our team! We are looking for a Team Member who has a proven desire to do it the right way the first time, give their best, and wishes to be in a long-term employer-employee relationship.

If you are looking to use and grow your skills as a Service Manager Yark has an opportunity for you.

We have excelled at providing solutions and adding value for our customers and our employees for many years.

Service Department operations is a critical part of our value proposition, and we are currently looking for a candidate to help us move to that next level.

The Service Manager is a key member of the Store Management team and fulfills a critical role in the success of that location.  This position is responsible for overall accountability of the Service department from managing technicians, developing an elite team of advisors, ensuring satisfied customers, and promoting our products and services.

Job Duties:

• Take all necessary steps to exceed customer expectations and ensure a positive experience
• Recruit, hire, motivate and retain the highest quality staff
• Take an active role in company sales
• Monitor department performance with key metrics, including revenue, profitability, and efficiency
• Assure compliance with safety goals
• Provide accurately estimate/quote services
• Develop strong alliances with Manufacture Representatives and vendors
• Manage work order system and service invoicing
• Communicate policies, procedures, and store goals to employees
• Uphold our promise to our customers of fixing it right the first time

Ideal Candidate will possess the following qualities:

• Excellent interpersonal, leadership, and communication skills
• Good understanding of mechanical components and associated repair
• Clear understanding of customer service, sales and marketing
• Knowledge of profit and loss statements and how to use them to manage a business unit
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan

Requirements

• Previous Service Drive Lane experience 
• Excellent communication skills verbal and written
• Must have experience and the ability to manage employees and processes

Our team members also enjoy a comprehensive benefits program including:

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

Medical, including dental and vision coverage options.

401K with a company match.

Paid-time-off.

Discounts on vehicle parts and service. 

Comprehensive employee recognition programs.

Continued training.

Opportunities for career advancement.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.