Unified Endpoint Management (UEM) Engineer bei Gunnison Consulting Group, Inc.

Description

*This position is contingent upon a future opening with Gunnison.

Salary: $100,000-$120,000/year

Work Location: Hybrid, 2-3 days on-site in Capitol Hill, DC.

The UEM Engineer will serve as primary technical resource and solution-provider for the customer and will interact with other technology groups both internal and external as appropriate.

• Aid the UEM team in the configuration of Intune and/or Jamf device management platforms
• Aid the UEM team in maintaining Intune and/or Jamf device management platforms
• Troubleshoot Intune- and/or Jamf-related issues
• Provide knowledge articles and technical articles for other support tiers
• Provide mobile device support, hardware/software installation and configuration support.
• Assist in developing user documentation/installation procedures.
• Serve as a resource for solving user problems requiring an advanced level of technical support.
• Provide support for application software installation and use.
• Assist in developing user documentation/installation procedures.
• Work closely with other HIR groups to support current technology.
• Interact with other HIR groups as appropriate to efficiently manage all House endpoints.
• Confer with senior engineering staff to resolve more complex problems.
• Perform other official duties as assigned.

Requirements

• Two (2) to four (4) years minimum experience with Microsoft Intune and/or Jamf
• One (1) to two (2) years minimum experience with patch management
• Two (2) years experience minimum with PowerShell (writing and utilizing PowerShell to automate the management of systems, including deployment tools and exporting data).
• One (1) year minimum experience using BMC Remedy Incident and Change or Knowledge Management or a similar tool.
• Must be able to physically lift up to 50 pounds of equipment.
• Ability to write and utilize PowerShell to automate the management of systems, including deployment tools and exporting data.
• Ability to interact professionally with executive-level customers and management in resolving technical problems on an emergency basis.
• Ability to maintain a high degree of customer service for all support calls and adhere to all Quality Standards.
• Willingness to participate in HIR projects and initiatives for House customers.
• Bachelor’s degree or relevant work experience.
• US Citizenship or Green Card.
• Must demonstrate advanced technical skills and the ability to develop solutions to complex technical problems.
• Be able to interact with executive-level customers and management.
• Possess the ability to work in a fast-paced environment and meet challenging deadlines.
• Demonstrate excellent communication skills and telephone mannerism.
• Demonstrate strong business/systems analysis experience working closely with users to resolve problems and capture new business requirements.
• Be self-motivated to work supervised and unsupervised as needed.

Preferred: Related college degree and/or certifications preferred but not required.

Clearance Requirement: Ability to obtain and maintain a Public Trust.

The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

• 3 weeks of Personal Leave your first year
• 11 paid Holidays each year
• 5 days of Flexible Time Off each year
• 401(k) company match at 50% up to 10% of your salary
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Public Transportation Subsidies
• Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

• Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
• Quality is our top priority.
• Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
• There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
• We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
• We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.