
Medical Office Coordinator (Baltimore, MD, United States, 21287) bei Johns Hopkins University
Johns Hopkins University · Baltimore, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Baltimore
The Department of General Psychiatry is seeking a CO Medical Office Coordinator to coordinate activities and provide secretarial support for a multi-faceted clinical/research office, to ensure a smoothly functioning office, and good patient relations. Interact with patients, patients’ family members, referring physicians, and third party carriers with regard to patient-related issues. Works with others in a team environment.
Specific Duties and Responsibilities
- Coordinates a multi-faceted clinical/research office.
- Assists patients, referring physicians, and third-party carriers to resolve patient related issues. Researches and prepares specialized reports and budgets.
- Schedules patients for laboratory tests, medical examinations, and consultations.
- Acquires medical/psychiatric records of patients.
- Relay information to patients regarding preparation for laboratory tests and examinations. Maintains familiarity with various types of medical insurance to explain these plans.
- Obtains pre-certifications as required by patients' health care insurers or managed care providers. Assists patients or family members with completion of medical insurance forms.
- Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
- Arranges or assists in arranging patient transportation.
- Types routine correspondence and reports from dictation or handwritten copy using personal computer.
- Transcribes machine dictated medical reports and other documentation using medical terminology.
- Performs data entry of consult questionnaires.
- Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
- Answer telephone, screens callers, relays messages, and greets visitors.
- Maintains calendar, schedules appointments and meeting rooms.
- Opens, sorts and screens mail. Files in alphanumeric order and locates material from files. Assists with making routine travel and accommodation arrangements.
- Coordinates the servicing of office equipment.
- Operates personal computer to access e-mail, electronic calendars, and other basic office support software. Uses automated systems to access, enter, and edit patient information.
- Completes various request forms for office supplies and equipment as directed.
- Performs miscellaneous related duties as assigned.
Must adhere to Service Excellence Standards
- Customer relations, self-management, teamwork, communications, ownership/accountability, continuous performance improvement.
Special Knowledge, Skills, and Abilities
- Ability to work independently.
- Attention to detail and good proofreading skills.
- Excellent communication skills both written and oral.
- Excellent organizational skills requires balancing multiple assignments.
- Ability to interact effectively with individuals at all levels and from diverse cultures.
- Clinical sensitivity required.
- Knowledge of medical terminology.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Two years administrative experience.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Associates Degree.
- Two years medical office experience.
- Experience in the Johns Hopkins system strongly preferred.
Classified Title: Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday 8:30am - 5:00pm
FLSA Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM Psy General Psychiatry
Personnel area: School of Medicine
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