Operations Manager- Courtyard Bangor, Bangor, ME bei Maine Course Hospitality Group

Description

Lead our team using your problem-solving skills and leadership abilities!

As Operations Manager, you will play a pivotal role in managing the day-to-day functions of our hotel, ensuring smooth operations across all departments. This position requires a hands-on leader with a passion for hospitality, a commitment to excellence, and a focus on PM Front Office Management, PM housekeeping, and PM Bistro service. 

Benefits:

• Weekly Paycheck 
• Bonus Potential
• 401k plus generous company match
• Paid Time Off
• Health
• Dental
• Vision
• Travel Discounts
• Company Scholarships for you or your family
• Leadership and Operational Education Opportunities

We’re looking for candidates who have the following qualifications:

•  Minimum 2 years of experience in a hotel-related role, preferably in a supervisory capacity

•  Experience with Marriott branded hotel property management systems 

•  Proven customer service expertise and a guest-first mindset

•  Strong written and verbal communication skills

•  Ability to be the leadership presence focusing on afternoon/evening hours, working an average of three PM shifts per week

•  Flexibility to work nights, weekends, holidays, and extra shifts as business needs dictate as the hotel operates 24/7

Requirements

Operations Manager Requirements and Responsibilities Include:

Oversee and manage the hotel's daily operations, including front desk, housekeeping, and food and beverage departments

Directly supervise employees

Oversee the training and ongoing performance of associates

Assist with budgeting and financial management of the hotel

Maintain Knowledge of area, events, and hotel offerings

Maintain good customer relations, answer questions, resolve concerns in a timely manner

Maintain communication between departments 

Troubleshoot and resolve any issues that may arise

Complete Administrative reports as requested

Strong conflict-resolution skills and the ability to remain calm and tactful under pressure 

For Serious Consideration Please Attach A Resume 

Our Core Values: Integrity ~ Family ~ Fun ~ Respect