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Assistant Manager bei India Primary Business Unit

India Primary Business Unit · Gurgaon, Indien · Onsite

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JOB DESCRIPTION

JOB TITLE: 

Governance & PMO Asst. Manager 

Location:

Gurugram/Bengaluru

Business Unit/Deal: 

Intellectual Property – Managed Services

Reporting Structure:

Operations Lead

OVERALL PURPOSE OF JOB:

This is a governance/PMO Executive role for the IP vertical. This role is to help in governance of the projects. 

REQUIREMENTS:

  • Bachelor of Law / Science / Arts. MBA is preferable
  • 5+ years of Project Management Office experience   
  • Excellent written and verbal communication skills and the ability to communicate complex ideas and workflows clearly, thoroughly, and succinctly. (Both internal and External Stakeholders – India and Overseas)
  • Proactive and consultative approach with strong ability to effectively prioritize multiple competing work requirements   
  • Strong situational judgment and operational decision-making ability 
  • Advanced analytical and problem-solving abilities.   
  • Demonstrates strong intellectual curiosity; always seeking new approaches and challenging the organization to new levels of success. 
  • Demonstrates expertise in, driving process discovery / design / blueprint sessions with stakeholders, designing operating models, creating service delivery models, process flow mapping, creating process playbooks and standard operating procedures. 
  • Experience working directly with functional and technical resources(Graduates/Attorneys/PHD/Engineers)
  • Strong mastery of metrics and data reporting, with the ability to generate timely and thorough reports demonstrating a wide range of concepts and points
  • Excellent working knowledge of MS office (Excel, SharePoint, Power Bi)
  • Previous experience in IP domain is a plus

JOB DESCRIPTION:

  • Lead and run the Managed Services Project Management Office, including responsibility for governance, cadence, and management.
  • Assist the Project Managers in documenting and tracking all aspects of the Various projects.
  • Track all time spent on project activities and report to Project Managers periodically
  • Participate in internal communications on standard processes and reporting.
  • Monitor matter communications (emails, meetings, calls)
  • Create reports on progress, for both weekly updates and more formal updates on value delivered to the business to be shared at the leadership level
  • Monitor and track key operational metrics, identify process improvement opportunities, and continually drive for resolutions for client satisfaction. 
  • Support Operations-led initiatives through development of detailed plans and charters; tracking dependencies and deliverables; looping in appropriate resources from across the organization; and providing regular updates to leadership. 
  • Draft templates of standard project management tools such as project charters, project plans, status updates, etc. for wider use in the Legal Department. 
  • Provide consulting support at the onset of projects to help apply the templates. 
  • Develop and maintain a reporting program designed to provide a holistic view of team performance, including vendor management, staffing capacity/resource alignment, Revenue vs. Cost etc. 
  • Manage multiple projects with inter dependencies
  • Ability to understand and work within the organizational policies, regulations, and compliance requirements.
  • Basic understanding of risk management frameworks
  • Basic working knowledge of resource allocation, workload balancing, and skills inventory

 

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