Communications Manager bei URM Stores Inc.

Description

URM Stores, Inc. is on the hunt for a passionate and experienced Communications Manager. Reporting to the CEO, the Communication Manager will play a pivotal role in crafting and steering all communications between URM and its Members, Customers, and key stakeholders. At the heart of this position is the development and strategic leadership of URM’s customer portal—establishing it as the organization’s primary hub for information, engagement, and connection. Beyond the portal, this role will oversee all digital and traditional communication channels, ensuring that every message reflects the URM brand with clarity, consistency, and impact. 

From spearheading creative content and bringing the company’s annual meeting and report to life, to teaming up with internal departments, IT pros, and media partners, the Communications Manager will be the driving force behind dynamic storytelling and engaging experiences at every turn.

What You’ll Be Spearheading as Our Communications Manager:

• Design and execute a unified communications strategy that amplifies URM’s mission and advances organizational goals.
• Lead the vision and evolution of URM’s customer portal, positioning it as the central hub for customer communication and engagement.
• Oversee all Company communications—internal and external— ensuring clarity, consistency, and alignment with URM branding.
• Manage content and updates across all company portals, websites, and digital platforms to ensure timely, accurate, and relevant messaging.
• Drive the shift from traditional to digital communication, leading innovation and modernization efforts.
• Collaborate with IT to identify and implement digital tools that enhance customer and member engagement.
• Act as the primary gatekeeper for messaging, prioritizing and approving all outbound communications.
• Create compelling content for newsletters, reports, websites, and digital platforms that inform and inspire.
• Manage media relations, including writing and distributing press releases and building media connections.
• Lead crisis communications, delivering fast, thoughtful, and accurate messaging in urgent or sensitive situations.
• Safeguard and elevate URM’s reputation through proactive media outreach and stakeholder engagement.
• Plan and manage the Company’s Annual Meeting and lead production of the Annual Report.
• Provide strategic communication guidance to internal teams to ensure unified messaging across the organization.
• Stay ahead of industry trends and best practices to continuously improve communication effectiveness and innovation.

Why You’re the Perfect Fit:

• This position requires full on-site presence; remote work is not available to ensure close collaboration and active engagement with the team. 
• Have a strategic mindset with strong analytical and problem-solving abilities.
• Exceptional communication skills with a talent for making complex topics simple and engaging.
• A keen eye for detail and a strong sense of brand voice, acting as a champion for consistent messaging.
• Digitally savvy and future-focused, with experience leading digital transformation in communications.
• Agility to thrive in fast-paced, dynamic environments with shifting priorities.
• A collaborative relationship builder who works well with internal teams, stakeholders, and media.

Our Ideal Canidate’s Education, Experience, & Certifications:

• Bachelor’s degree in communications (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• 5+ years of proven success in corporate communications, public relations, or a related field, with a track record of impactful messaging and audience engagement.
• Exceptional writing, editing, and storytelling abilities—you know how to craft clear, compelling content that connects and inspires.
• Hands-on experience with digital communication tools, including content management systems, social media, and digital platforms.
• Solid understanding of branding, media relations, and strategic communication planning.
• A natural collaborator who works seamlessly across teams, including IT, leadership, and external partners.
• Strong organizational and project management skills—you thrive in fast-paced environments and juggle multiple priorities with ease.
• Experience planning high-visibility events and producing polished corporate reports is a strong advantage.
• A sharp sense for risk and reputation management, with the ability to navigate sensitive situations with poise and professionalism.

A Legacy of Local Impact Since 1921

For over a century, URM has been the powerhouse behind independent grocers, operating as a proud retailer-owned cooperative. Our mission? To fuel the success of local, community-focused grocery stores by handling everything from purchasing and warehousing to timely delivery of top-quality merchandise.

What sets us apart? Our unique cooperative model means our Member-Owners aren’t just customers—they’re shareholders. We reinvest in their success by returning net earnings to our Co-Op members as patronage dividends.

Today, URM has grown into a billion-dollar enterprise, employing more than 3,000 dedicated team members across URM and our thriving subsidiaries—Rosauers Supermarkets and Peirone Produce. 

We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package:  

• Target salary range is $80,000 - $85,000 annually. The selected candidate’s pay within the wage range will be based on several factors including: relevant education, experience, qualifications, certifications, skills, performance, shift, travel requirements, geographic location and the prevailing minimum wage for that location, and business or organizational needs.
• Insurance Benefits – So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee’s dependents!
• 401k Retirement Plan with an amazing Company match up to 9% of your annual salary!
• Subsidized Life Insurance for employees and great rates for the employee’s family.
• Company paid Long-Term Disability insurance.
• Short-Term Disability and Cancer Insurance available.
• Life Flight Insurance at Special Rate.
• Great vacation plan!
• Six Paid Holidays and four Paid Personal Holidays.
• Paid Sick Days.
• Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!
• Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!
• Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts!
• Our employees receive an amazing Employee Discount at our Company-owned Grocery Stores!!!!

URM Stores, Inc. is proud to be an equal opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law.
 

We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices.

Please note: Due to the sensitive nature of this position, the selected candidate must successfully pass URM Stores, Inc pre-employment processes.