Senior Data Center Technician - Quincy bei Voltage Park

Voltage Park is your enterprise AI factory. We offer scalable compute power, on-demand and reserved bare metal AI infrastructure using NVIDIA GPUs, with world-class service, performance, and value. Founded with the mission of making accessible AI computing for all, our flexible, affordable GPU solutions power everyone from builders to enterprises.

As part of this effort, we’re looking for a Senior Data Center Technician to join our small team. You’ll be monitoring some of the world’s most advanced equipment and systems within our new HPC data center. As an early hire, you’ll also have significant influence in defining our company culture and ensuring our success.

This is a full-time role, on-site at our data center in Quincy, Washington. We are not able to provide sponsorship for this position.

What You’ll Do

• Help maintain hardware in the data center, including tasks such as configuration, maintenance, monitoring, and troubleshooting assistance

• Comply with data center policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management

• Provide guidance to other technicians on changes to processes and procedures

• Proactively share relevant information to enable efficient workflow and evaluate impact on work execution

• Demonstrate expertise in and participate in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and decommissioning data center hardware

• Lead projects and team initiatives from start to finish

• Help diagnose and resolve system/compute/network issues to restore functionality

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured

• Troubleshoot server hardware and software issues

• Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure

• Proactively monitor onsite hardware to get ahead of any failures

• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved

• Work with RMA team to ensure faulty parts are returned and replacements are ordered

• Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

Requirements

• 5+ years of experience working in data centers in a technician, engineering, lead role

• Technically proficient about critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management

• Strong Linux administration experience

• Experience as the first point of contact/escalation for direct line management, customers, and less experienced technicians

• Experience setting up networking appliances (Ethernet and InfiniBand)

• Attention to detail: precision in debugging work (such as cabling, patching, or configuring equipment), documenting fixes and changes

• Resourceful problem-solver: takes the initiative in troubleshooting issues and finds solutions under constraints

• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed

• Must be able to prioritize tasks and react quickly to issues

• Strong analytical and communication skills: collaborate closely with our network engineers, SREs, on-site remote hands, and operations team to resolve issues and ensure smooth deployments

  Nice to have:

  • Experience in HPC environments

  • Experience working with Dell or Nvidia equipment

  • CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Server+ (Or equivalent certifications)

Physical Requirements

• Ability to Frequently climb ladders or stairs.

• Prolonged standing

• Occasionally lifting 50lbs

Ability to Travel

• You will be working at your home base data center, but may be asked to travel for projects, support, or training. This role has a travel requirement of up to 25%.

Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter.