Colleague Relations Advisor (Handforth, CHE, SK9 3RN) bei SAP SuccessFactors Recruiting | Talent Acquisition Software

Location: We welcome applications from those looking for hybrid working, based 2 days in our Handforth (Cheshire) Office.

About the Role

As a Colleague Relations Advisor, you’ll play a key role in delivering proactive, commercially focused HR support to our Practice Owners and Business Development Managers. You’ll manage a wide range of colleague relations cases, provide expert advice on HR policies and employment law, and help shape a positive and inclusive working environment across our vet network.

This is a hybrid role, with a mix of home working and time spent at our Handforth Support Office. Occasional travel may be required for sensitive or complex cases.

A full list of our benefits can be found here

Key Responsibilities - What you'll be doing

• Provide timely, professional HR advice via phone, email, and in-person where needed.
• Manage your own caseload of colleague relations issues, prioritising based on business risk and urgency.
• Coach and support Practice Owners and Business Development Partners on people matters, ensuring best practice and legal compliance.
• Attend and support complex hearings and meetings, including note-taking and outcome letter reviews.
• Use our HEAT case management system to maintain accurate and up-to-date records.
• Collaborate with the wider Colleague Relations team across Retail, Grooming, Distribution, and Support Office.
• Contribute to strategic people projects and continuous improvement initiatives.
• Stay informed on changes in employment legislation and HR trends.

About You - What we’re looking for

• Proven HR experience, ideally in a fast-paced, multi-site environment.
• Strong working knowledge of UK employment law.
• CIPD Level 3 or 5 qualified or working towards (or equivalent experience).
• Excellent communication, coaching, and interpersonal skills.
• Strong organisational skills and attention to detail.
• A pragmatic, commercial, and solutions-focused mindset.
• Resilience, adaptability, and a genuine passion for people.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.

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