Process & Capabilities Manager bei Hewlett Packard Enterprise

Process & Capabilities Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Family Definition:

Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Management Level Definition:

Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Manages activities of exempt individual contributors (typically Expert/Master) and/or MG1s. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, manages, and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members. Position typically reports to Director or above. 

Additional Guidance/Criteria: Manages and controls activities within a sub-region or Region; Typically manages 10 or more direct reports.  Span of Control

guidelines may differ from these numbers.

What you'll do:

Responsibilities:

• Provides direct and ongoing leadership for an organization of multiple subordinate managers and individual contributors supporting operations systems and processes for the sales organization
• Oversees the development, implementation and utilization of systems supporting sales operations processes,
• Manages headcount, deliverables, schedules, and costs for multiple ongoing initiatives, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
• Engages with sales managers, program managers, account leaders, technical leaders and executives to communicate operations status, escalate issues, and guide and influence strategic decision-making
• Manages multiple strategic relationships with internal and external partners and suppliers, including setting expectations regarding deliverables, quality, schedules, and costs
• ensures that team members are effectively communicating and collaborating with outsourced resources.
• Proactively identifies opportunities for process improvement and cost reductions opportunities.
• Provides overall people-care management for direct reports, including hiring, setting and monitoring of annual performance plans, coaching, and career development
• drives and fosters organization-wide performance standards, expectations, and practices to support ongoing team member and process development.

What you need to bring:

Education and Experience Required:

• First level university degree or equivalent experience required. Advanced university degree preferred.

Knowledge and Skills:

• Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management.
• Advanced project management skills including time and risk management, resource prioritization, and project structuring.
• Excellent analytical and problem solving skills.
• Experienced in managing human capital across geographies to drive workforce development and achieve desired results
• Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation)
• mastery in English and local language
• Superior business acumen, technical knowledge of multiple business units, and extensive knowledge in applications and technologies
• Advanced multi-tasking and prioritization skills
• Advanced relationship management skills, including partnering and consulting
• Strong understanding of company's policies and processes

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#operations

Job:

Sales Operations

Job Level:

Manager_2

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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