Division/Department EUC SBU Location List PRF # Job Title Active Directory Level 3 Reports to No of position : Stream : Active Directory Type of position: List Title List Level of Active Directory Admin List General Description Responsibilities :- Support day-to-day aspects of the level 3 Migration calls of Active directory during business hours Meet the SLA and QOS level Co-ordinate with other teams Escalation of all pending and failed calls Update the knowledge base and documentation Designing and planning of AD and Hyper V Migration and consolidation of Active directory Provide L3 level support on AD, Monitoring and Reporting Experience in Testing and implementing security patches released by Microsoft. Implementation and Maintenance Migration Windows 2000, Windows 2003 to Windows 2008 Knowledge in VMware Administrator. Good Knowledge in Documentation for Installation, Testing, deployment and troubleshooting Windows servers. Experience in Testing and implementing security patches released by Microsoft. Technical Requirements Strong knowledge of active directory concepts and configuration, i.e. need to understand membership in security groups, inherited groups, OU structure, etc. Knowledge of Windows Registry, including knowledge of modifying system registry to support installed applications and document configuration changes. Good knowledge on Windows NT 4.0, Windows 2000, Windows 2003 & Windows 2008 including Active Directory. Excellent troubleshooting skills Excellent skills on windows 2003 and windows 2008 designing & planning Hands on experience on migration and consolidation project Experience on Merger and Demerger of active directory Environment Expert on migrations tools ( Ex. ADMT, Quest e.t.c) Good experience on Security translation Good understanding on reporting tools Good experience user training and documentation. Should have expertise in backup products Should have worked with more than one patching & antivirus tools Good communications Skills, Interpersonal and willingness to excel and performance oriented Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL s value and its methodology Other Skills / Experience Years of Experience Must have 7 + Yrs of IT Experience and 5 years in AD Administration. Certification requirements MCSE 2000/2003 MCTS on Windows Server 2008 Education requirements - Bachelors / Masters / Equivalent Reviewed by Title Approved by Title Date Posted Date Hired HCL Confidential (1.) Brining new ideas and innovation for process development and overall organizational progress. (2.) Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning (3.) Individual should have ability to provide solutions commensurate with the customers needs within
Skill Level 3 (Secondary Skill 1)
Tools and Standards (ERS)-Endpoint Management-Patch Mgmt (WSUS/GPO)
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