
Senior Litigation Manager - Business bei Yü Group
Yü Group · Leicester, Vereinigtes Königreich · Onsite
- Senior
- Optionales Büro in Leicester
What We Need From Yü
- Lead the management of all third-party debt recovery relationships, including:
- Enforcement agencies such as Bailiffs and High Court Enforcement Officers
- Debt recovery and trace agencies for accounts not suitable for legal action
- Conduct due diligence to identify and onboard new partners
- Negotiate and formalise service agreements, ensuring smooth operational onboarding and data integration
- Share and validate data, ensuring what’s sent is clean and what’s returned is high-quality performance
- Develop and maintain a performance scorecard to evaluate partner outcomes and influence allocation of case volumes
- Chair regular business performance reviews to ensure alignment with targets and continuous improvement
- Address underperformance through collaborative engagement or exit planning where necessary
- Lead a team of 7 Collection Advisors and an Insolvency Specialists
- Provide coaching, development, and performance support to build confidence and capability
- Set KPIs, monitor results, deliver regular reviews and ensure robust quality assurance
- Manage the Litigation Team Leader and a team of 6 Litigation Executives plus an Administrator
- Oversee litigation casework via Proclaim, including:
- Support work across England, Wales, and Scotland, engaging Scottish solicitors where necessary
- Handle both pursuit and defence of claims, including negotiation and resolution of complex disputes
- Mentor and develop the Litigation TL and team members — many of whom are qualified or working towards qualification
- Design and analyse debt recovery strategies to maximise returns within bad debt provision targets
- Drive automation and integration across systems (Junifer, Salesforce, Proclaim) to streamline processes
- Collaborate with insolvency practitioners to secure recoveries through complex or high-value estate cases
- Manage a live case portfolio (approx. 800 open cases), targeting high closure rates and recovery performance
About Yü
- 5–7 years’ proven experience managing an in-house legal/debt recovery team (not just in a solicitor firm setting)
- Strong experience with external recovery and enforcement agency management
- Excellent understanding of civil litigation, insolvency, and enforcement procedures across England, Wales and Scotland
- Confident leader with a collaborative, coaching style – able to build capability and engagement within new teams
- Commercially aware – understands the link between bad debt provision, cash collection, and company profitability
- Technically astute – able to analyse data and improve processes, ideally with experience of case management platforms like Proclaim
- Proactive and structured in approach to managing people, processes and partnerships
Yü Come First
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity and adoption policies
- Yü made a difference Awards
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more