Receptionist bei Bethany for Children & Families

Description

Be the Friendly Face of Our Team!

Bethany for Children & Families is looking for an energetic, welcoming, and organized Receptionist to join our amazing crew at Bridgeview Community Mental Health Center in Clinton, Iowa!

If you’re the kind of person who loves helping people feel at ease the moment they walk through the door (or call on the phone), we want to meet you! This role is all about connection, organization, and making sure the office runs smoothly, with a smile.

 Pay Rate: $16.00 per hour 

Benefits That’ll Make You Smile

We don’t just want you to work here, we want you to love working here. That’s why we’ve got perks to keep you happy, healthy, and growing:

• Competitive pay 
• Vacation time that grows with you — earn with up to 80 hours in your first year, then bump up to 160 hours after.
• Sick time you can count on when you need it most.
• 11 paid holidays to relax and recharge.
• 403(b) retirement plan with 8% employer contributions.
• Choice of two health plans (one with an HSA + employer contributions).
• Dental insurance.
• Vision insurance (100% employer-paid).
• Life insurance & AD&D coverage included.
• Options for extra voluntary coverage if you want to beef things up.
• Educational Aid program to keep your skills sharp.

What You’ll Be Doing (Your Everyday Superpowers)

• Answering phones, screening calls, delivering messages, and directing emergencies appropriately.
• Greeting clients and visitors like the rockstar host you are.
• Updating patient demographics and insurance info (organization = your superpower).
• Scheduling intakes and appointments + making daily reminder calls.
• Collecting payments and posting them during check-in.
• Making sure all paperwork is squared away before appointments.
• Collaborating with staff and community partners.
• Representing the agency with professionalism and warmth.
• Pitching in for meetings, trainings, and new tasks with flexibility and a positive attitude.
• Showing patience, respect, and fairness to everyone who walks through the door.

Requirements

What We’d Love to See in You

• Education: High school diploma or GED required; some post-secondary education preferred.
• Experience: At least one year of office experience or basic business training required; experience in a medical office or mental health setting is a plus.

Skills: 

• Comfortable answering multiple phone lines.
• Organized and flexible with shifting priorities.
• Computer savvy and quick to learn new systems.
• Strong communication and interpersonal skills — able to work cooperatively with staff and connect with clients/families in a compassionate way.
• Highly professional in both manner and appearance.
• Ability to stay calm and collected in a fast-paced environment.

Ready to Make a Difference?

We can’t wait to meet you! Apply today and become part of a team that’s all about supporting each other, growing together, and making a positive impact in our community.

Equal Opportunity Employer

We celebrate diversity and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.