Seasonal Keyholder (Paramus, NJ) bei 1-800-FLOWERS.COM, INC

The Keyholder performs the duty of a Sales Associate, and in the absence of a Store Sales Manager or Supervisor, is responsible for the leadership of the sales team and day-to-day operations of the store. This is a seasonal position from approximately September 1 – January 5th.

Responsibilities:

• Lead the sales team and oversee the day-to-day operations of the store (in the absence of a Store Manager or Supervisor).
• Responsible for opening and closing the store and securing all store assets.
• Assist store management in recruitment, training, and coaching efforts.
• Drive sales in the store by following sales guidelines and procedures including sampling and selling products with passion and enthusiasm and providing exceptional customer service.
• Maintain product knowledge and stay abreast of changes in product assortment.
• Assist in executing floor sets, pricing, signage, promotional activities and other merchandising strategies according to company directives.
• Participate in the management of store’s inventory and expense items, including minimizing product waste.
• Follow established policies, practices, and procedures including quality, sanitary, and safety guidelines. This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
• Foster the brand image and reputation through impeccable personal presentation and attitude.
• Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program. Follow proper cash handling procedures.
• Pursue Business to Business sales opportunities in the community according to established procedures.
• Other duties as assigned.

Education – High school diploma or equivalent preferred.

Experience – Top candidates for this position will have retail experience providing exceptional customer service and performing multiple tasks in a fast-paced environment.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking — Talking to others to convey information effectively.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Instructing — Teaching others how to do something.

Service Orientation - Actively looking for ways to help people.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Persuasion — Persuading others to change their minds or behavior.

ABILITIES

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity — The ability to speak clearly so others can understand you.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

The expected salary range for this position is $19/hour. The actual compensation will be determined by experience and other factors permitted by the law.

To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company.

*Exact benefit terms, conditions and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.