Overnight Guest Service Associate - Palm Springs/Joshua Tree KOA bei Kampgounds Enterprises, Inc.
Kampgounds Enterprises, Inc. · Desert Hot Springs, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Desert Hot Springs
Description
The Palm Springs/Joshua Tree KOA is a campground looking for enthusiastic people to join our outdoor guest service team. Located in the beautiful California desert about 40 minutes from Joshua Tree National Park, we are a wintertime destination offering camping in RVs, Cabins, Deluxe Cabins and tents year round. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!
Working Hours:
- Full-time, 30-40 hours/week
- Wednesday - Sunday evenings
- 10pm - 6:30am
- $18/hour
- Subsidized Health Insurance & Simple IRA contributions after completed milestones
RESPONSIBILITIES
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Help to ensure the safety of guest and resort property with attentive observation and action
- Coordinate with all staff for guest arrivals
- Coordinate with all staff for problem resolution when available
- Learn and operate Campground Management system
- Communicate with all staff and management using Microsoft Teams and Paylocity online platforms.
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure resort like environment for all guests
- Welcome after hours guests and complete check in process
- Light custodial work Maintain high standard of cleanliness in all facilities
- Participate in team training sessions
- Light pool maintenance
- Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground
Requirements
• 1 year of experience in hospitality industry
• Good customer service and communications skills
• Able to work with others and work independently
• Licensed Driver-able to operate light vehicles safely on and off property
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 50 lbs.
• Ability to thrive in a fast-paced environment
• General knowledge of maintenance and use of common repair tools
• Bilingual (English and Spanish) a plus
Flexibility is a key component to our team effort at providing great customer service. Successful applicants who have their own fully self-contained RV may be considered for on-site accommodations, but it is not a requirement of employment nor a guarantee of accommodation.
PM21
Jetzt bewerben