Case Manager III, Shelter Plus Care, Housing Stabilization Specialist bei City of Norfolk, VA
City of Norfolk, VA · Norfolk, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Norfolk
About the Department
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Case Manager III in their Housing and Homeless Services division. The Case Manager III will provide comprehensive services to persons experiencing homelessness with behavioral health disorders. Works within a team environment to assist persons served by the team to acquire housing. Provides relationship development for landlord recruitment. The Case Manager III will also provide assistance to consumers in the housing application process and for training and support to ensure housing stabilization.
Departmental Hiring Salary Range: $46,589 - $53,577
Position Duties
Essential functions include but are not limited to:
- Active outreach to engage persons who qualify for Permanent Supportive Housing follow-up for effective engagement, and follow-through with making connections to housing.
- Keep and submit accurate documentation of activities, including the collection and documentation of required information.
- Provide activities to overcome barriers to successful housing attainment.
- Assist with the development of applications for housing programs.
- Provide services in a person-centered environment, utilizing best practices and methods as directed by the grant activities.
- Work in the field and in the office, plus providing services in community settings such as shelters, streets, public spaces, and benefits offices. Provides follow-along services to persons once housed to effectively transition them to those providing ongoing supports.
- Provide development of a housing acquisition plan based on the person's needs and preferences. Work effectively with rest of team to ensure ongoing work with consumer on the plan.
- Assures adherence to HUD (Department of Housing and Urban Development) regulations, to include performance of annual Housing Quality Inspections, quarterly home visits, and annual recertifications.
- Act as consumer advocate to ensure their voice is heard and barriers are overcome to meet critical and preference needs.
- Provide direct assistance including attending appointments with consumers.
- Provide crisis counseling and intervention when necessary.
Minimum Qualifications
Bachelor's degree in a human services field.
Two years' experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Preferably with persons experiencing homelessness and behavioral health disorders.
Prefer direct experience assisting persons in gaining housing.
Two years' experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Preferably with persons experiencing homelessness and behavioral health disorders.
Prefer direct experience assisting persons in gaining housing.
Other Qualifications
- Valid Driver's License may be required depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment.
- QMHP-A preferred.
