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Service Receptionist bei Norm Reeves Ford Lincoln

Norm Reeves Ford Lincoln · Cerritos, Vereinigte Staaten Von Amerika · Onsite

35.360,00 $  -  37.440,00 $

Jetzt bewerben

Location: Cerritos, CA (On site) | Type: Full Time | Hourly Range: $17 - $18 | Schedule: Sundays OFF with another day during the week

As a Service Receptionist, you’re one of the most important team members at Norm Reeves Ford in Cerritos. You’re a critical point of contact, primarily for our Service Department guests, and your communication is critical in creating a super experience. You will handle all incoming profit center call for the service department.

What You’ll Do:

Key Responsibilities:

  • Greet customers promptly and professionally as they arrive in the service department
  • Answer incoming phone calls and direct them to the appropriate department or personnel
  • Schedule service appointments and confirm upcoming visits
  • Maintain the waiting area and ensure it's clean and inviting
  • Communicate with customers regarding vehicle status, delays, or updates
  • Assist service advisors with paperwork, repair orders, and other administrative tasks
  • Process payments and handle invoice questions
  • Maintain accurate customer records and follow up as needed
  • Ensure a high level of customer satisfaction at all times

    What You’ll Need:

    • Full-time availability. You’ll also need to be at least 18 years old
    • A valid driver’s license and acceptable driving record
    • Strong communication skills with both Norm Reeves staff and guests
    • Be able to work comfortably both with guests in-person and via phone calls
    • A professional appearance and work ethic
    • Excellent organizational and follow up skills
    • Ability to multi-task in a fast-paced environment

    What We Offer:

    • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
    • Invest in Yourself – Tuition Reimbursement
    • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
    • Enjoy Complimentary Group Life Insurance for Added Peace of Mind
    • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team
    • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location
    • Secure Your Future - Build Wealth with 401k Matching
    • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses
    Jetzt bewerben

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