Community Services Manager - Continuum of Care Program Manager POS#104000505 bei Cumberland County, NC

About the Department

Are you passionate about making a lasting impact in your community? Cumberland County is seeking a dynamic Continuum of Care (CoC) Program Manager to lead innovative efforts in preventing and ending homelessness. This key leadership role within the Community Development Department provides strategic direction for the County’s federally funded homelessness initiatives. As the CoC lead agency, the Program Manager ensures compliance with HUD regulations, guides CoC governance, supports annual funding applications, and builds strong partnerships across sectors. With oversight of internal staff and collaboration with service providers, this position is ideal for a mission-driven professional with expertise in homelessness systems, program development, and federal grants.

Position Duties

• Lead governance coordination, including CoC Board support and community engagement
• Oversee CoC Consolidated Application development and HUD reporting requirements
• Ensure compliance with HUD grant regulations and manage subrecipient performance
• Supervise HMIS operations and lead coordinated entry strategies
• Serve as the County’s primary liaison with housing agencies, nonprofits, and service providers
• Identify grant opportunities and assist with fundraising to support CoC initiatives
• Manage staff hiring, training, and professional development for CoC functions
• Coordinate the annual Point-in-Time count and related data collection efforts

Minimum Qualifications

Other Qualifications

• Knowledge of the methods, procedures, and policies of Cumberland County as they pertain to the essential duties of the Community Services Manager
• Knowledge of principles and practices of program monitoring and evaluation for Community Development programs, including analyzing and preparing reports on program activities and effectiveness, collaborating with staff to develop and prepare program plans, and providing guidance to sub-grantee organizations
• Knowledge of laws, ordinances, standards, and regulations relevant to the duties and responsibilities of the position
• Knowledge of the organizational structure of the department and related departments and agencies
• Knowledge of occupational hazards and applicable safety precautions necessary to perform essential job functions
• Knowledge of terminology and professional language commonly used in the department and relevant to assigned responsibilities
• Ability to maintain cooperative and effective working relationships with internal staff, other departments, and external partner organizations

Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.

Driving is an essential function of this position. To be considered, you must have a valid driver's license with an acceptable driving record. If your driver's license is from another state, you will be required to obtain and show proof of a valid NC driver's license within 60 days of hire.

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.