Patient Engagement bei ExperCARE

Patient Engagement Coordinator 

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator to join our team. 

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

• Greet patients and callers in a professional and welcoming manner
• Complete patient registration and verify insurance
• Answer and manage multiple phone lines efficiently
• Collect payments and calculate charges accurately
• Schedule follow-up appointments and manage referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements:

• Willingness and availability to travel between clinic locations
• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• Knowledge of Occupational Medicine is a plus
• CPR certification (or willingness to obtain)
• Ability to pass a background check

Full-time Benefits:

• Paid Time Off (PTO)
• 401(k)
• Short-Term, Long-Term & Life Insurance

Job Type: Full-time | Floater