Operations Assistant bei Gandy Ink

Description

 What to know about working here

At Gandy Ink we are a tight-knit crew dedicated to becoming the best in the world at our craft while creating fans inside and outside of the company. We live and die, hire and fire by our core values of excellence, teamwork, innovation, and enthusiasm. We develop relationships between staff, vendors, and customers based on trust and respect, while fostering a culture of continuous improvement within each department. We are pursuing growth as a company and are looking for a world-class team member who will walk with us through that journey.

About Gandy Ink 

Gandy Ink was founded in San Angelo, Texas by Phil Gandy and his father, John Gandy. Phil’s philosophy was to build Gandy Ink by putting our customers first. How? Gandy’s not-so-secret ingredient- the can-do attitude of our people. Working together, our service teams, skilled designers and production staff help us ensure the quickest delivery times in the industry. Our service formula and great products mean we get a lot of repeat business from schools, companies, outfitters, social groups, and organizations of all types. Gandy Ink provides a wide range of embellishment applications from screen printing, direct to garment printing, heat applied materials and embroidery using top of the line equipment. We warehouse and embellish our garments right here in San Angelo. 

Benefits 

• 401K with up to 4% Match 
• Medical, Dental, Vision, Life, Short and Long Term Disability 
• Generous Vacation and PTO plan 

Pay: $20-25/hr. 

Job Title: Operations Assistant

Reports To: COO

Department: Screen Print 

FLSA Status: Non-Exempt

Job Summary

Serve as the operational extension and time optimization partner for the COO. This role is designed to identify, capture, and execute opportunities that allow the COO to focus on strategic leadership while ensuring smooth operations across the operations teams. You will shadow and learn from the COO, gradually taking on responsibilities for investigations, project coordination, and operational support that currently take up executive bandwidth.

Essential Job Functions

• Operational Extension and Time Optimization Partner
• Observe and collaborate with the COO to understand their decision-making patterns and operational priorities.
• Learn and understand Lean concepts deriving from the Toyota Production System, 2-Second Lean, and Lean Made Simple.
• Identify delegation opportunities by recognizing tasks that can be systemized, documented, or managed independently.
• Proactively anticipate needs based on an understanding of business cycles, recurring challenges, and departmental patterns.
• Assist in managing executive calendar strategically, protecting time for high-value activities.
• Investigation & Problem-Solving Support
• Conduct systematic fact-gathering for operational issues, customer concerns, and improvement opportunities.
• Engage with departmental stakeholders across all teams to gather comprehensive information and understand challenges from various perspectives. 
• Prepare investigation summaries with findings, impact analysis, and potential solutions.
• Project Management & Operational Excellence Support
• Assist in coordinating cross-departmental projects, including equipment installations, process improvements, and Lean initiatives.
• Track project milestones and escalate blockers that require executive intervention.
• Support all teams in Lean initiatives such as 3S’ing, making “2-second improvements,” and Kaizen projects.
• Assist with data collection for KPI’s, operational metrics, and performance analysis.
• Document and implement 12+ process improvements annually with measurable impact.
• Coordinate training sessions and ensure proper documentation of new procedures through GembaDocs.
• Other
• Champion Lean principles daily, model a continuous improvement mindset, and set the standard in your areas of ownership.
• Other duties as assigned.

Note: Specific tasks and authority levels will be developed based on individual capabilities, business priorities, and demonstrated competence. This role is designed to evolve with both the employees’ skills and the company's operational needs.

Requirements

Qualifications:

• Required
• 2+ years of experience in operations or production environments
• Strong skills in Microsoft 365 suite, specifically Word and Excel 
• Demonstrated problem-solving ability with a systematic, analytical approach.
• Strong communication skills, with the ability to collaborate across departments and levels of the organization.
• High sense of ownership, urgency, and follow-through
• Comfort in using metrics and visual tools to manage performance and drive improvement.
• Preferred
• Strong understanding of Lean principles
• Experience with ERPs, Production Management, or Scheduling systems
• Familiarity with basic maintenance programs and workplace safety standards
• Bachelor’s degree in operations, business, engineering, or related fields
• Culture & Leadership Fit
• Sets the example of humility, ownership, and respect.
• Assumes zero knowledge and infinite intelligence when teaching, training, and speaking.
• Embraces servant leadership – Develops people, builds trust, and removes roadblocks.
• Sees problems as opportunities and encourages others to speak up, take initiate, and improve daily.
• Balances a sense of urgency with care for people and process

Cognitive or Mental Requirements of the Job:

Employee must be able to see and hear, read, and write. Requires adaptability, analyzing, assessing, calculating, decision making, dependability, judgment, reading, speaking, following direction, managing multiple priorities, and reasoning.

Position Requirements/Frequency 

Lifts 0-33%

Stands 0-66%

Walks 0-66%

Sits 0-33%

Carries 0-33%

Pushes 0-33%

Pulls 0-33%

Climbs 0-33%

Balances 0-33%

Bends 0-33%

Twists 0-33%

Crawls 0-33%

Stoops 0-33%

Reaches 0-33%

Lifting under 10 lbs. 0-33%

Lifting 10-24 lbs. 0-33%

Lifting 25-50 lbs. 0-33%

Lifting over 50 lbs. 0-33%

Carrying under 10 lbs. 0-33%

Carrying 10-24 lbs. 0-33%

Carrying 25-50 lbs. 0-33%

Carrying over 50 lbs. 0-33%

Reaching above shoulder height 0-33%

Reaching at shoulder height 0-33%

Reaching below shoulder height 0-33%

NOTE: This job description is not intended to be all-inclusive. This document should in no way be considered a guarantee of employment. Employees may perform other related duties as needed based on the ongoing needs of the business. Texas is an Employment-At-Will state and implies no specific length of employment.