RPA Regional Lead Americas / APAC (Richmond, VA, US, 23233) bei None

Join Allianz Partners as the Regional Robotic Process Automation (RPA) Lead, APAC/AMERICAS and play a key role in driving digital transformation! You'll be at the forefront of implementing RPA strategic goals, managing the solution pipeline, and ensuring top-notch alignment with global standards. Enhance customer engagement, boost efficiency, and fuel growth by overseeing RPA resources and rollouts. Regularly report on opportunities, risks, and performance to drive continuous improvement.

Be part of the dynamic Global Operations Digital Transformation team and report to the Head of Robotics. This unit integrates cloud/automation solutions, manages learning curves, and ensures operational readiness. This role involves continuous communication with Global functions and local Business Units to enhance processes and support tool adoption, working within a global, cross Line of Business team using the same tools and systems

What you will do

• Oversee and coordinate resource management within the region, providing skilled staffing as required for RPA projects, RPA solution operations, and testing efforts.
• Report regularly on resource utilization and availability, performance status of RPA solution, pipeline opportunities and potentials risks & blockers for RPA solution rollouts.
• Facilitate stakeholder approvals and ensure to keep RPA solution requirements updated for developing new RPA solutions.
• Account for necessary reviews and approval meetings, facilitating both alignments with the end-to-end process improvement team on RPA solution requirements (changes) and approval meetings before Go-Live of a RPA solution.
• Manage the roll-out of RPA solutions by accounting for project timeline keeping and facilitating project activities, orchestrating necessary data collection (e.g., for network requirements, service line specifications), overseeing testing of RPA solution, and ensuring safe & compliant RPA solution deployment.
• Identify potential delivery risks and devise strategies for mitigation.
• Support regional Incident and Bug management, aligning with the RPA Service & Demand Manager as needed

What you will bring

• Bachelor’s degree in business management, communication technology or any other relevant field; Master’s degree preferred
  OR  willing to consider an equivalent combination of education, training and relevant experience
• 5+ years of project management and/ or demand management, preferably in Robotic Process Automation
• Proven track record in leading an internationally dispersed team of different cultural/ ethical backgrounds of 5-10 team members
• Deep experience in automation delivery, lifecycle management and operations as well as platform and people management
• Established track record in working with market leading Automation platforms preferred (e.g., UiPath, Blue Prism, Automation Anywhere)
• Good analytical skills and experience working with automation processes
• Knowledge on ITIL service and process management
• Expertise in Robotic Process Automation, Coding basics (e.g. JAVA, SQL) is a plus
• Very strong execution skills, ability to translate business requirements in technical solutions.
• Ability to drive complex projects/requests, multi-task and prioritize with strong attention to details.
• Knowledge on Testing tools, good understanding of testing requirements
• High problem solution competencies, including analytical mindset and skills to analyze solutions and underlying business processes.
• Collaborative team player, positive contributing to 'creating more value together'. Cultural sensitivity to fit into a multinational setup.
• Strong presentation skil

What we offer 

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

At Allianz we use some AI-assisted technology as part of our recruitment process to help match candidates to roles based on skills, experience, job title, and location. AI supports our recruiters by enhancing the efficiency and accuracy of candidate assessments and job recommendations, while all applications are reviewed by our recruitment team and final hiring decisions are made by humans.

78230 | IT & Tech Engineering | Professional | PG12 | Allianz Partners | Full-Time | Permanent

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.