Senior Process Excellence Lead bei myCareer - NSW Government
myCareer - NSW Government · Sydney, Australien · Onsite
- Senior
- Optionales Büro in Sydney
Senior Process Excellence Lead Clerk Grade: 9/10 Salary Range: $125,693-$138,510 + superannuation Employment Type: Full-time, Ongoing Location: Sydney About this role Join a dynamic and passionate team of experts delivering
Process Excellence initiatives across the Department of Customer Service (DCS).
This is an exciting opportunity to leverage your skills and experience to
re-engineer processes and design automation solutions, ultimately transforming
outcomes for NSW public customers. Key Responsibilities: About You: Demonstrated experience in establishing and maintaining
quality working relationships with team members at all levels in the organisation
in order to understand end to end processes. Additional assessments will be conducted as part of the recruitment process We look forward to hearing from you!
Why Join Us?
At DCS, we are committed to putting the customer at the
heart of everything we do by solving complex business challenges and driving
process excellence. We foster an innovative, inclusive, and high-performing environment
where your skills and ideas make a real difference. We celebrate diversity and
support our team members to thrive professionally and personally.
How to Apply:
If you’re ready to take on this exciting career challenge,
please submit your application including:
Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Meg Rapley via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday 8 September 2025 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process