Manager, Analytics & Business Operations bei 1-800-FLOWERS.COM, INC

We are seeking a strategic and analytically minded individual to join our Analytics & Operations team. This role will focus heavily on what-if scenario planning, rate change impact analysis, and forecasting to support enterprise-wide initiatives including delivery tracking & incentive optimization, and broader business efforts. The ideal candidate combines strong financial modeling expertise with advanced analytical tool proficiency and can translate data into executive-level insights to drive business decisions.

Key Responsibilities:

• Build and manage robust what-if models to assess the financial implications of variable inputs such as delivery policy changes, incentive structures, and technology adoption.
• Evaluate the impact of rate changes and other operational levers on cost structures, margins, and network performance.
• Develop interactive dashboards and data tools using Power BI (and/or Tableau) to monitor KPIs, incentive compliance, and cost trends.
• Partner with cross-functional teams (IT, Sales, Ops) to model and quantify the impact of strategic decisions and operational changes.
• Deliver executive-ready reports and board materials that clearly communicate analytical findings and recommendations.
• Support ad hoc financial modeling, business case development, and investment prioritization.
• Lead budgeting & forecasting efforts for BloomNet, including monthly and quarterly projections, commissions analysis, rate scenario modeling, and variance analysis.
• Leverage tools like Power BI, SQL, Python for advanced analysis, automation, and scenario simulation (experience a plus, but not required).