Operations Officer I bei Montecito Bank & Trust

Join Montecito Bank & Trust as an Operations Officer I or II!

As the largest locally owned community Bank on the Central Coast, Montecito Bank & Trust is committed to our founding principle: to make the communities we serve better places to live and work. We are always looking for talented professionals who are passionate about personalized service, community involvement, and innovation. By joining our team, we are dedicated to your career development and wellbeing, in and out of the workplace. 

About the Role

Montecito Bank & Trust is seeking a full-time Operations Officer I or II to join the team in our Oxnard Branch. As an Operations Officer, you will deliver a World Class Experience by providing excellent service to all internal and external customers. The position requires the ability to maximize profitability by assisting the Branch Manager (BM) with all aspects of the individual branch operation in accordance with bank policies and procedures, including customer service and satisfaction. You will assist the BM in the control of all variable expenses and be responsible for branch certifications and reviewing prescribed report of daily transactions. The Operations Officer provides scheduling and workflow prioritization and may operate as a Personal Banker as needed. You will assume responsibility for the branch, in the absence of BM, and ensure the branches stay safe, sound, and compliant. You will be located in Oxnard, CA with a fully on-site work schedule.

What We’re Looking For

Operations Officer I:

• A high school degree required; college degree preferred.
• 1-3 years of retail branch experience with platform experience required.
• 1-3 years of informal or formal supervisory experience required.
• Thorough knowledge of bank operations, security policies, practices and procedures.
• Thorough knowledge of bank retail and consumer loan products.
• Excellent interpersonal communications skills and ability to communicate to an audience.

Operations Officer II:

• A high school degree required; college degree preferred.
• 3-5 years of retail branch experience; platform experience preferred.
• 1-3 years of formal supervisory experience required.
• Thorough knowledge of bank operations, security policies, practices and procedures.
• Thorough knowledge of bank retail and consumer loan products.
• Excellent interpersonal communications skills and ability to communicate to an audience.

Your Responsibilities

The essential functions of this role include, but are not limited to:

• Review prescribed reports of daily transactions for accuracy.
• Complete all branch certifications in a timely manner.
• Monitor and maintain branch cash levels and supply to meet customer demands.
• Serve as first line escalation point to address and resolve customer transactions and/or difficult customer grievances.
• Remain current on new products, services and procedures.
• In the absence of the Branch Manager, assume overall responsibility and accountability for branch’s adherence to sales, service and operations.
• Complete all required training courses and ensure all direct reports complete required training.
• Contribute to satisfactory results on all internal and external regulatory examinations, reviews, and audits.
• Provide accurate and timely reports in support of periodic audits by financial and regulatory agencies.

Your Benefits

• Workplace Culture that Values YOU
• Competitive Pay
• Medical, Dental, Vision, & Life Insurance
• 401K Matching/Retirement Planning
• Paid Vacation Time, Sick Time, Federal Holidays, & Volunteer Time
• Associate Bank Accounts
• Bank Gatherings, Events, & Associate Engagement Activities 

Individual pay is based on a multitude of factors, including candidate’s experience, knowledge, skills, and abilities needed to perform in the position and pay equity.

Equal Employment Opportunity

Montecito Bank & Trust is an equal opportunity employer. Montecito Bank & Trust is committed to providing equal employment opportunity in our application process to all protected groups, including protected veterans and individuals with disabilities.

Employment eligibility is contingent on completing the DHS Employment Eligibility Verification (I-9) form and presenting acceptable documentation upon hire verifying your identity and right to work in the United States. The Bank does not sponsor visas, green cards, CPT, OPT, or other work authorizations.

Interested in Applying?

1. Apply through Indeed or visit our website Montecito Bank Careers
2. Review the openings using the “Explore Opportunities” tab.
3. Select “Apply Now” to review the desired position and click “Apply” to submit your application.
4. Create a personal log-in to apply.