About New York Junior Tennis & Learning and the Cary Leeds Center

New York Junior Tennis and Learning (NYJTL) at the Cary Leeds Center is a prominent non-profit organization dedicated to transforming the lives of youth through tennis and education in the Bronx, New York. Our state-of-the-art facility provides a nurturing environment where children and teenagers from diverse backgrounds can develop both athletically and academically.

At NYJTL, we believe in the power of sports to instill important life skills such as teamwork, resilience, and discipline. Through our comprehensive tennis programs and integrated educational support, we empower youth to reach their full potential on and off the court. Named after tennis legend Cary Leeds, our center embodies our commitment to excellence and innovation in youth development. Join us in our mission to inspire the next generation of leaders and make a lasting impact on our community.

Position Summary:

We are seeking a skilled Front Desk Associate to join our esteemed team at the Cary Leeds Center located in The Bronx. As the face of our organization, this pivotal role ensures exceptional customer service for all guests, both in-person and virtually, while maintaining seamless daily operations within the center. The ideal candidate will embody a commitment to excellence in hospitality, consistently delivering courteous, efficient, and friendly service. Reporting directly to the Director of Business Operations, this position plays a crucial role in enhancing the overall experience for our patrons.

Duties and Responsibilities:

• Provide exceptional customer service in a courteous, efficient, friendly and professional manner and respond to all guests inquires.

• Must be able to process payments. Properly account for financial transactions during shift and monitor and reconcile daily court sheet.

• Be knowledgeable of and able to maintain and enforce all club policies and procedures.

• Must be able to utilize the CLC Automation system to schedule club activities for customers, maintain contact information and maintain rosters and programming activities.

• Responsible for performing front office functions including telephone activities, appointment scheduling, etc.

• Professionally execute other related duties and hoc administrative tasks as requested by management.

Required Skills/Experience:

• High school diploma or equivalent (associates degree or higher preferred).

• Flexibility with shifts during the week and weekends.

• Excellent verbal and written communication skills.

Job Type:

Part-Time

Salary:

$18 - $21 per hour

Join us at the Cary Leeds Center and be part of a team dedicated to providing outstanding service and support to our valued guests and members. If you're passionate about hospitality, customer service excellence, and making a positive impact in our community, we want to hear from you. Apply now to embark on an exciting journey with us!