Hawaii Regional Operation Manager bei Boh Concepts

About the Role:

The Hawaii Regional Operation Manager will oversee and coordinate all operational activities within the Hawaii region to ensure efficient and effective service delivery across multiple locations. This role is pivotal in driving regional growth, optimizing operational processes, and maintaining high standards of quality and compliance in alignment with company objectives. The manager will lead cross-functional teams, manage budgets, and implement strategic initiatives to enhance customer satisfaction and operational excellence. They will serve as the primary liaison between regional staff and corporate leadership, ensuring clear communication and alignment of goals. Ultimately, this position is responsible for fostering a productive work environment that supports employee development and meets the evolving needs of the community served.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the service industry.
• Proven leadership skills with experience managing multi-site teams.
• Strong knowledge of budgeting, financial management, and operational best practices.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Master’s degree in Business Administration or related discipline.
• Experience working in the Hawaii market or familiarity with regional business practices and cultural considerations.
• Background in the 'Other Services' industry sector or similar service-oriented environments.
• Proficiency with operational management software and data analytics tools.
• Demonstrated success in driving operational improvements and managing change.

Responsibilities:

• Develop and execute regional operational strategies that align with overall company goals and market demands.
• Manage daily operations across multiple service locations, ensuring compliance with company policies and regulatory requirements.
• Lead, mentor, and evaluate regional staff to promote professional growth and high performance.
• Oversee budgeting, financial reporting, and resource allocation to maximize operational efficiency and profitability.
• Collaborate with corporate leadership to implement new initiatives, monitor key performance indicators, and drive continuous improvement.

Skills:

The required skills such as leadership, communication, and financial management are essential for daily oversight of regional operations, enabling the manager to effectively guide teams and make informed decisions. Analytical skills are used to interpret performance data and identify opportunities for process enhancements. Strong interpersonal skills facilitate collaboration with diverse stakeholders, including employees, customers, and corporate partners. Preferred skills like proficiency in operational software and familiarity with local market dynamics enhance the manager’s ability to implement tailored strategies and leverage technology for efficiency. Together, these skills ensure the manager can maintain high service standards while adapting to evolving business needs.