Meter Service Technician bei City of San Marcos

About the Department

JOB SUMMARY
Connects and disconnects electric and water services on behalf of the San Marcos Utilities Department; field verifies, troubleshoots and replaces meters and components; troubleshoots Advanced Metering Infrastructure (AMI) communication system; assists with meter reading process; prepares various types of departmental documentation; maintains assigned departmental vehicle and equipment; and performs other related duties.

Position Duties

ESSENTIAL FUNCTIONS

1. Processes and completes assigned service orders:
   1. Sorts orders on mobile field unit, plans and coordinates daily driving route.
   2. Performs service connects, disconnects, and meter re-reads as requested by utility customers.
   3. Performs meter change outs, installations, and meter box repairs as needed for both water and electric accounts.
2. Disconnects utility services for non-payment of customer accounts; reconnects services as instructed
3. Troubleshoots Advanced Metering Infrastructure (AMI) using hand-held field computer to communicate to electric and water meter radios.
4. Performs meter reading duties:
   1. Meter reading to gap fill non-functional automated meter devices as needed (water and electric).
   2. Monthly reading of fire hydrant and irrigation meters.
   3. Annual “walkabout” program to check for and report meter tampering, water leaks or other service issues.
   4. Clears obstructions from meter boxes (water and electric).
5. Miscellaneous:
   1. Answer customer telephone calls and respond to customer electrical issues after hours.
   2. Prepares time and vehicle inspection forms weekly.
   3. Inspects and maintains assigned departmental vehicle and equipment.
   4. Provides training to new metering personnel as required.
   5. Captures GPS data for new meter installations using hand-held Trimble (or similar product) data collector.

Minimum Qualifications

MINIMUM REQUIREMENTS

• High School Diploma or equivalent is required.
• Must possess a valid Texas Class C Driver’s License with an acceptable driving record.
• One (1) year related electric or water utility experience is required.
• Basic computer skills to check emails and enter time worked are required.
• Subject to on-call duty after hours.
• Must be able to respond within 1 hour for emergency calls.
• Regular attendance is required to perform the essential functions of the job.

• One (1) year wireless communication systems experience is preferred.

Other Qualifications

JOB DIMENSIONS

• Ability to use a laptop computer and hand-held field computer.
• Ability to read, install, and remove electric and water meters.
• Knowledge of metering requirements and theory.
• Ability to troubleshoot wireless communications.
• Skill in handling conflict and uncertain situations.
• Ability to establish and maintain effective communication and working relationships with employees and the public.
• Ability to research the communications pathways and network behavior to troubleshoot the AMI.
• Ability to read/comprehend maps and manuals.

Physical requirements include lifting up to 80 pounds frequently.  Subject to vision and hearing constantly; standing, walking, lifting, carrying, pushing/pulling, reaching and handling frequently; sitting, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, talking and foot controls occasionally.

Working conditions involves exposure to variable and/or extreme weather conditions, uneven terrain, vehicle traffic, general construction hazards, electrical currents, infectious diseases, stray/vicious animals, wildlife, and potentially irate members of the public.  Protective equipment to include eye/face protection, protective gloves, hearing protection, hard hat, fire retardant clothing, and steel-toed boots.