Departmental Technician 7-E9 bei State of Michigan, MI

About the Department

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Departmental Technician in the Licensing Section of the Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

The right candidate will serve as a licensing technician. And will be detail-oriented and motivated. Responsibilities include conducting background checks on current licensees and pending applicants, reviewing individual license applications, and making recommendations for action. You will be responsible for maintaining and updating licensee records and responding to inquiries from licensees, applicants, representatives, and consumers. This position plays an important role in maintaining the integrity of the licensing program.

Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.
• The ability to communicate clearly, concisely, and effectively both orally and in writing.
• The desire to work closely with colleagues and management to solve problems.
• The ability to work well both independently and within a team.

Other job features:

• Participation in webinars, conference calls, and employee development training. 
• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things that life in Michigan has to offer. 
• This position provides competitive pay, retirement, health, vision, and dental benefits.

Note: The Salary listed above is a range, and the final salary is determined by the selected candidate’s education and experience.

Work Location: This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period if approved.

Attachment Requirements

Please submit a cover letter, resume, and copy of official college transcripts (if applicable).

An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS. 

Failure to attach the requested documents may result in your application being screened out.

Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Position Duties

Education

Education typically acquired through completion of high school

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service. 

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service. 

OR 

One year of experience as a technician or paraprofessional equivalent to the entry level in state service. 

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. 

OR 

One year of experience performing administrative support activities equivalent to the 9-level in state service. 

OR 

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Minimum Qualifications

Departmental Technician 7 

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. 

Departmental Technician 8 

Possession of a Bachelor’s degree may be substituted for the experience requirement. 

Departmental Technician E9 

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Other Qualifications

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf