Client Service Representative bei Innovetive Petcare
Innovetive Petcare · Bossier City, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Bossier City
North Airline Animal Hospital is now hiring for a full-time Veterinary Client Service Representative (CSR) to join our team!
The CSR at North Airline Animal Hospital is the client’s first contact when calling or visiting our hospital, and as such represents the professional image of this hospital to our trusted and valued clients. Each and every, day we strive to exceed expectations and sweep each of our new and old clients off their feet with our fantastic customer service and individualized veterinary care. Our goal is to provide the best possible veterinary care while focusing on our client/patient relationships.
The CSR at North Airline Animal Hospital is the client’s first contact when calling or visiting our hospital, and as such represents the professional image of this hospital to our trusted and valued clients. Each and every, day we strive to exceed expectations and sweep each of our new and old clients off their feet with our fantastic customer service and individualized veterinary care. Our goal is to provide the best possible veterinary care while focusing on our client/patient relationships.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer service to patients and clients
- Process invoices
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
- 2+ years of veterinary experience required
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
