Clinic Supervisor I- Cardiology bei CLS Health PLLC

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Job Overview:

A clinical supervisor assists with general supervision, direction, and support of the daily operations of a cardiology clinic in accordance with established policies, procedures, ensuring consistency, efficiency and high value care to our patients. 

Responsibilities:

• Coordinates clinic activities and schedules personnel to ensure efficiency and quality service is delivered within all sections of the clinic.
• Provides workflow and support to the clinical staff, with identifying operational issues, and provides guidance for resolution. 
• Works with individual clinic management and medical staff, to evaluate, monitor and enforce clinic specific protocols, procedures and objectives; maintains compliance with federal/state regulations and standards.
• Serves as the point of contact for patient and external customer complaints. Investigates and reconciles complaints relating to practice operations.
• Responsible for coordinating PTO, approving time sheets and providing clinic coverage as needed.
• Identifies and implements opportunities to build employee morale and individual motivation. 
• Serves as a resource for EMR training and troubleshooting
• May also be responsible for directly evaluating and disciplining staff members.
• Addresses issues raised by physicians, employees, and patients and seeks out appropriate avenues for improvement.
• Monitors utilization of staff and supplies in assigned areas, and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of health care.
• Monitors compliance with policies, implements plans and recommends revisions as needed.
• Monitors and maintains licensure certification requirements for assigned staff.
• Supervises day-to-day clinic operations in the absence of the practice manager.
• Performs other duties as assigned. 
• May travel to other CLS Health clinics as needed.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Associate’s (Bachelor’s preferred) degree in Healthcare Administration, Business Administration or a related field required. 
• 5+ years in the healthcare field, with an emphasis in clinic operations or staff training and development
• Knowledge of and skills with tools used in Healthcare Operations: eClinicalWorks