General Manager bei Nisqually Red Wind Casino

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meals
• FREE gaming license renewals
• 3X Life Insurance Coverage Up To $500,000
• Relocation Fees Negotiable
• Paid Time Off & Floating Holidays
• 401(K) Retirement Program
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Flex spending and Dependent care spending
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Effective leadership and strategic direction of the casino to ensure operation excellence, regulatory compliance, and sustained profitability. Responsible for identifying, developing, and executing new revenue opportunities and strategic initiatives to strengthen and diversify the casino’s economic impact. Fostering a high-performing, guest-focused culture that aligns with organizational values and long-term goals. 

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating Incredible Experiences

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY:

The General Manager (GM) of the casino property, having final authority over and responsibility for the supervision of the operation and budgeting, gaming regulatory compliance, personnel, and all operating departments. The GM’s responsible for the overall leadership, strategic direction, and day-to-day operations of the casino to ensure compliance, efficiency, and profitability. This includes oversight of all departments, fiscal management, team member performance, our Service First initiative, guest service excellence, and adherence to Tribal, Federal, and State gaming regulations. Additional responsibilities may be assigned by the Medicine Creek Enterprise Corporation Board of Directors in alignment with business needs and in mutual agreement with the GM, as necessary to support the strategic goals of the gaming enterprise. The General Manager (GM) performs all assigned duties in a professional manner and with a focus on promoting the business interests of the casino.

Requirements

QUALIFICATIONS

Required Skills and Knowledge:

• High School diploma or GED, and Gaming Management Certification from an accredited higher education institution, and:
• Bachelor’s degree in business administration or management; alternatively, a minimum of 10-years of progressively responsible experience in a senior leadership role within a casino or gaming enterprise, such as General Manager, or Assistant General Manager. 
• 10 years progressively responsible, combined gaming management at the executive level demonstrating well-rounded knowledge of all aspects of casino operations, including non-gaming components.
• Experience must demonstrate in-depth knowledge of casino operations, budgeting, regulatory compliance, and strategic planning. 
• Experience in general management capacity of a gaming facility in a Class II/III casino industry.
• Knowledge of casino accounting and finance.
• Training in and sensitivity to personnel issues: pay structures, hiring and discipline, development and delegation, handling internal problems.
• Skilled in Marketing and public relations strategies.
• Experience in Slots, Player Tracking, Sportsbook, and Accounting gaming systems.
• Ability to safeguard confidential information.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including evenings, weekends and holidays.

Preferred kills and Knowledge:

• 15 Years experience in executive management of Class II/III Indian gaming.
• Experience managing a successful expansion of a gaming operation including amenities and non-gaming venues.

Physical Requirements:

• Ability to stand or sit for extended lengths of time.
• Manual and finger dexterity for operation of personal computer and routine paperwork.
• Ability to tolerate a smoke-filled environment.

ESSENTIAL FUNCTIONS OF THE JOB:

• Expertise in a variety of management disciplines such as gaming marketing, operations, finance, and human resources.
• Knowledge of all casino games, including rules and procedures, game protection, game mix, and theoretical expectations.
• Above average business acumen for vision, strategic business planning, and development of gaming enterprise.
• Knowledge of the mentor system to motivate and manage people
• Extensive knowledge of Minimum Internal Control Standards (MICS) and other applicable regulations and laws pertaining to gaming facility operations.
• Extensive written and verbal communication skills.
• Provide for the establishment and maintenance of satisfactory accounting systems and procedures, including an adequate system of internal accounting controls.
• Prepare or cause to be prepared the casino’s financial statements and reports using generally accepted principles per the requirements of the National Indian Gaming Commission Regulations, the Nisqually Gaming Compact, Title 17 Gaming Ordinance of the Nisqually Tribe, and the Indian Gaming Regulatory Act.
• Provide accurate monthly financial reports, including balance sheets, profit and loss statements, and cash flow statements to MCEC, Nisqually Tribal Gaming Agency, and Nisqually Tribe.
• Submit to MCEC any written responses to any questioned or negative findings in an audit.
• Submit to MCEC for approval an annual casino budget by October 1st of each year, or such date designated by MCEC.
• Ensure the annual casino budget including staffing plan and capital expenditure plan is executed regarding situational analysis and revisions are submitted to MCEC for approval.
• Recommend and oversee the casino organizational structure and establish new positions as necessary for the efficient operation of the casino, subject to review by MCEC.
• Oversee hiring, training and promoting of casino employees, including any disciplinary actions, monitoring Tribal Preference and TERO, and reducing turnover through effective retention strategies.
• Establish and administer personnel policies and procedures.
• Establish casino operating days and hours.
• Provide for maintenance and improvement of tribal gaming facilities.
• Establish marketing, advertising and media plans based upon market research and analysis to ensure competitive advantage is maintained for the gaming enterprise.
• Establish and maintain safety, risk prevention, and compliance programs.
• Ensure legal review of all contracts prior to their execution.
• Works to ensure a high quality of management operations in all areas of the organization.
• Succession planning to meet tribal training programs in collaboration with MCEC and applicable TERO regulations.
• Maintains close business relations with the Nisqually Tribal Gaming Regulatory Agency and Commission to ensure the profitability and integrity of the casino and to protect the casino’s assets, ensuring that the operation attends scheduled meetings as required.
• Attend meetings of the MCEC Board of Directors and Nisqually Tribe as required, providing routine and non-routine reports as required.
• Acts as the official spokesperson for the Nisqually Red Wind Casino (NRWC).
• Comply with any additional duties as assigned by MCEC on behalf of the corporation.

NATIVE AMERICAN HIRING PREFERENCE

Rev. 8.19.2025